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October 2024 by Giles Lewey
Like everyone I’ve dealt with at the branch. Guy who opened my account a couple years ago still says hi. Make sure to talk to the security guy by the door when he’s on. Always happy for a brief chat and that job must be boooooooring.
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August 2024 by Dustin C
You need to have your ATM open after 5:00. It’s crazy. Make it make sense.
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October 2023 by Google user
Came here for banking needs but customer service with Kristie went above and beyond what she needed to do to help my mom and I in a pinch! We so appreciate her kindness and helpfulness, would highly recommend this branch
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September 2023 by Hannah Baer
Came here for banking needs but customer service with Kristie went above and beyond what she needed to do to help my mom and I in a pinch! We so appreciate her kindness and helpfulness, would highly recommend this branch
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September 2023 by abhishek solanki
Worst experience with chase ,They put hold on my money for documents that I have submitted and declined my customer's payments and I had to wait 1hr to talk to customer care services and nothing happened, I have lost alot of money because of chase, they don't care about your business they charge alot of money on everything and don't deliver anything.
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April 2023 by Ricky Tamir
Very professional employees at this branch. I had an odd situation with trying to deposit a check from an insurance claim, and Kim took the time to explain the process to me. She also helped me via a follow-up call on uploading documents. A+ customer service!
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February 2023 by Jesse Cloud
Great people at this location! They took time to help out and investigate an account problem that was not even related to this specific branch.
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January 2023 by Andrew W
This place will deny you for political or religious beliefs and based upon a risk factor due to your reputation even if you have good credit and a good criminal record everything is political with these people don't give them your business
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July 2022 by Philip Koffel
Beware! Most bank lobbies are closed on the weekend, with their atm’s too. Ones that aren’t locked up look like this.Also, banker was 0 for 3 on specific interview ?’s I asked before joining. Extreme ignorance or lying?
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July 2022 by Debra Jendro
Difficult to reach an actual person at this bank. Their branch phone number goes through a digital answering service. Must keep pressing zero to connect to an actual person at this branch location. I recommend making an appointment.Also, beware of account fees. I will most likely go elsewhere for my banking services.
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December 2021 by Joshua Rose
I call the bank using the number listed here and no one has ever answered
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November 2021 by De H.
who want to work with high borrow rate at chase bank? not me.
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November 2021 by Katie Krueger
Best customer service ever! The place is so professional and clean. Loved every bit of my experience
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November 2021 by Chaim Kutoff
Excellent Branch
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August 2021 by Ty Ebert
I can only speak to the quality of the Cedar Lake Road branch, but I have been very impressed with the Private Bank team that's setup shop. I never really gave much thought to having a 'neighborhood bank', but this has become my primary branch due to the great location and that I'm rarely (if ever) waiting in the line for more than a couple minutes. Even then, they have a person who greets you when you come in and helps prep you for when you get to the front.They have an ATM outside that is accessible even when the branch is closed. I'm not sure if that's newer tech, but it works well and you can even deposit checks. They also have access to a bunch of other Chase products that I've been looking and I've never felt 'sold to' when I'm in the branch.
