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March 2024 by Emma A.
Every time I’ve gone here, I’ve had a pleasant experience. Sure, the lines can be long but that’s to be expected at any DMV (especially when you don’t have an appointment). I went in to get my tabs renewed and it took less than 3 minutes before I was out the door. They were quick and efficient!
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March 2024 by Robert Ehlert
They were quick and helpful with my questions and requests. I think I spent maybe 10 minutes in there altogether.
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February 2024 by Mike Kisch
They need to learn how to manage their business! Their website says that they are open on Saturdays until noon but on their door it says 11:30 AM. We got there five minutes late and it was locked!
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February 2024 by Adrian Jimenez
excellent service and friendly staff, I did my truck title super fast. But be aware They don't do IDs on Saturday. Thanks
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February 2024 by Ro Say
I encountered an issue while attempting to obtain a police crash report. The individual, the only MAN working the counter assisting us was RUDE, ANGRY, we kindly asked if the apple valley location provided police reports. They responded YES, when IN fact they do NOT. Didn’t even bother to TRY searching for it. As an individual licensed through the Minnesota department of commerce it is our duty to obtain the police crash reports for our line of work. The State of Minnesota’s DMV’s have extended their services to multiple locations on January 5th 2024, so that the public, and PROFESSIONALS may obtain these reports. This special Location FAILED to TRAIN these individuals. Without even glancing at our properly filled out documents that they’ve provided, they didn’t even begin the process of searching for the report. This unprofessional worker, manager or poorly ran BUSINESS, OWNER (reading back the responses from the owner to the reviewers) Pushed our documents away. We provided the proper information for him to work with, he proceeded to ask us where we got the crash reports before and suggested that we go back to that location to do so. Disappointed, from the LACK of customer service here! Unprofessional, LAZY. If you don’t like your JOB, or managing your own business. Please QUIT! RETIRE. Poor customer service.I am not asking for an apology. But hopefully your business will be reported. Can’t trust a business owner/manager who does not care about the individuals, professionals or public you are dealing with. 0 stars if I could Score. So disgusted with the UNPROFESSIONAL responses from the owners to the reviewers. This DMV needs to shut down, relocate and rehire.
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December 2023 by Bharathi Dv
I Recently moved to Apple Valley. I went in to get my address changed in my driver's license and car registration. The lady at the counter was very fast, no one talked but pointed me at cards with instructions. I went in with additional documentation to submit such as bank statements and payslips with address. They didn't ask me for it so I assumed they did things differently at Apple Valley!? Today I received a letter in mail that said I should submit additional documentation. If only the lady told me to submit more documents I would have done so. It would have saved me a trip.
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December 2023 by Jared Jett
Service has always been quick here and the staff has always been polite, capable, and helpful.Also, I just read some of the negative reviews and the owner's responses... This will be my home DMV for the rest of my life with honesty like that. Let 'em have it, boss! :)
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December 2023 by Stacy Jane
If you dont offer appointments, at least offer seating. Some people have limited mobility and back or other standing related issues. Standing for 45 minutes literally wiped me out for the next 2 days. Moving and walking is one thing , standing still in a line is a really intense pain for people with degenerative back issues .
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December 2023 by Thatcher Riggin
The best DMV out there by far. Always lots of friendly people working so I've never had to wait long to get taken care of. I live close but I'd drive down from Minneapolis if I had to.
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November 2023 by Tim Gjovik
Their own website states their hours as being open til 530. They are only open til 5, BUT, there is a sign next to their door that says they reserve the right to close 15 to 30 minutes early. So, you can go to there website, see that they are open til 530 (yes, i know google says 5), arrive at their door at 430, an hour before they are supposed to close, again according to their own website, and be locked out. In my case it was 445, 45 minutes before they are supposed to close. Did you take time off work and leave early to get there before close? Too bad, so sad!
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November 2023 by Juana Ortiz
The worst DMV ever!! All employees look miserable and are not nice at all. They literally will yell at you for messing up. I was waiting my turn and someone was talking “loud” but still using inside voice and the lady yelled at the guy to be quiet. Then the old guy (pretty sure he’s the manager) literally yelled at someone for thinking they had an appointment. A simple “we don’t make appointments” would’ve been nicer than arguing with the customers. I work and customer service and get yelled at by customers and I am still the nicest person ever but that’s just me ??♀️ save yourself the trouble and just go to the Inver grove lovation! Much faster and WAY more nicer and professional!
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October 2023 by Nathaniel Pitts
Renewed my enhanced licence here. There was a short wait shortly after they opened, but the staff was friendly and I was able to get in and out within about 20 minutes. Definitely pre-apply online when possible to save time during the visit though!
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October 2023 by nina gunther
DMV is ALWAYS packed but this place is fast and efficient. There were about 25 people ahead of me and only took about 15 mins until it was my turn.Tip Go in the morning. Remember to grab a number as soon as you walk in.
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September 2023 by Mohamed A
Visited twice, received little to no help. It seems like they poke around for reasons to turn you away rather than offer solutions. Went to another DMV and got results fast. Do better.
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September 2023 by Michelle Johnson
Went to get my DL renewed today, I arrived at 11:55 and was helped right away. They were very friendly, fast and efficient! I have gone in the past for tab renewals too and have never had a bad experience!
