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February 2024 by Leslie Zelvis
I returned products to this store. The returnwas not processed correctly and I was not receiving my $26 refund. The person at the front desk told me that I'm not welcome inthe building you basically stole money from me.. Hmm
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February 2024 by Jay
They had what I needed and other stores didn’t, that’s why they get 3 stars. But the customer service is terrible. I went up to the counter, the guy at the counter didn’t even acknowledge my existence. Very strange. I had to say “Am I standing in the right place?” in order for him to say something. Strange. Strange. Strange. It’s really unacceptable.
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February 2024 by Russ Amos
Twenty plus years I've been getting a nice discount on parts from NAPA at all stores which to me is a bonus for going to the best part stores out of all the chain stores. That's because my car club membership. Except this store. I knew the price of the part because my regular store didn't have it in stock. Didn't get anything off here. I'll wait for the part to be ordered before I go out of my way to this one.
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October 2023 by Jacob Milligan
Good products
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September 2023 by S Grose
Horrendous experience trying to simply get some motor oil. 3+ rounds of stopping into the store and another round of phone calls, being given dates when it would be available for pickup at the store, and still nothing. Going on 1.5 months now and had zero luck. My last phone call the guy seemed to have no idea what product he was even looking for, and he actually hung up on me while I was quietly and patiently waiting for him to check on availability. Gave up on these clowns and trying the Hastings store instead.
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August 2023 by Mike Pilgrim
Best employees in the state. Always a smile on yalls faces when I walk in. Great fun wonderful awesome people. Thanks for being you!
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August 2023 by James Wallin
I needed help finding a particular part. And admittedly, working on my vehicle is not really in my wheelhouse.When I went in and asked for help, the kid behind the counter directed me to an aisle. I went. I looked. But there were hundreds of different types of this part and I wasn't sure which one. When I asked for help trying to narrow down which one he said he didn't know. No joke. That was it.I admit, I became frustrated and asked if there was someone who could actually help. He went and retrieved someone else.Now this person was solid. He explained the differences in the different parts. He matched the right part and gave me solid advice (that I used).If you're going to this location, and are like me (not a mechanic), pray you don't get the first kid.I hope this helps. Cheers!
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May 2023 by Timothy Olin
Napa, almost, always has the part I need on hand. If not my part can be ordered for pick-up or shipped to me.There prices are comparable to others.Service was excellent.
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May 2023 by Emily
It’s a place and it sells car parts.
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May 2023 by Daniel Mikkelsen
No book to look up windshield wipers. Took much longer than necessary
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April 2023 by Matthew Benscoter
Good crew , you pay for convenience that's always napa's drawback
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February 2023 by John Anderson
This is my second experience with this store recently and the group working there is the most inept I’ve ever seen. Don’t waste your time with the pile of dummies in there. Go to Hastings Minnesota. What a joke of a store
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January 2023 by Patricia Smith
I really like NAPA they are always so helpful about helping you figure out which part, and ordering it if needed
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January 2023 by Gary Jorges
Great Staff and Very Helful.. Highly recommended to get your Automotive Parts here.
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December 2022 by Sean Hoyt
Very nice staff and they knew exactly what I was looking for!