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October 2024 by L. John
I went in to the store today to exchange two bras I had purchased online during a sale a few weeks ago. I worked with Shawna who was not only incredibly kind, she was also super patient and super knowledgeable!
When the first size I tried didn't work, she figured out what the next size I should try was. Also, she brought out every single wireless bra option that there was for me because I had said I hate underwire bras...and when none of those worked, she asked if I was 100% opposed to them. I said I'd try a few and asked her what her personal favorites were because she had also previously shared that we wear the same size. So then she brought me her 2 favorites in the store for me to try on. One I absolutely hated immediately, and the other, I actually kind of liked! And the more I wore it, the more I liked it!
Eventually I asked how much it was because I wanted to buy it but was worried about spending too much, and she said that she could do an even exchange for the bras I had previously bought and honor the sale, even though the ones I was getting at the store today were not on sale!
I've never had such a great experience bra shopping before, and will absolutely go back to the Soma at Ridgedale again!! Five stars are certainly deserved!!
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August 2024 by Stoner
They contacted me after my first review about my first time shopping there and removed the sour taste from my mouth. Thank you so much Jill for helping me and making me feel special!!!
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July 2024 by Denise Kurkowski
Love Soma products. I often purchase online. I stopped into the Ridgedale store to see clearance. WOW, great prices and... Jill was extra helpful. Great shopping experience.
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March 2024 by Tasha Coats
Love this store! Jill is always so helpful!
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October 2023 by Minerva M. V.
Took my sister in for a fitting. Sales associates were super friendly and helpful. My sister is a now a client for life!
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August 2023 by Torrie Kruize
Went into this store looking for a bra and underwear for my wedding and was not only ignored by the associate but she talked down to me when I asked if they had no show underwear. I guess I didn’t fit the “type” to be shopping at this store. Would never recommend shopping at this location.
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July 2023 by Mackenzie Albrecht
I came in today needing to be sized because I knew I was wearing the wrong size bra. Even though the store was really busy, Elizabeth was very attentive to my needs and helped me try on a ton of different styles and made sure I had the right fit. I had a great experience!
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July 2023 by Nancy Erickson Schatzeder
Truly helpful staff and reasonably priced good quality intimates
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June 2023 by Becky Emerson
I had an idea excellent experience shopping at Soma today. I needed a strapless bra and shape wear and Jasmine and Derek were fantastic.
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March 2023 by R B (Reba)
Smaller store but good selection and great staff! Like many, I hate trying on bras. But I went in with a good idea of what I wanted, got good suggestions, and left with 2. I'll be back!
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January 2023 by Maria Martin
I am disappointed. I placed an online store pick up order in Monday, Jan 16th. I called the store Wed Jan 18th to find out the status of the order. The Customer Service Rep said she would call me back by the EOD. She did not call me back. Now I am trying to call main customer service and I have been on hold for 15 mins. I want to know when I will get my order.
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December 2022 by Benjamin Holzer
im giving you a five star review because you got a low one from crazy heather starcher.. she's nuts and she shouldn't be allowed near a computer.
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November 2022 by Kate Kleinert
Did not accommodate plus size.
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September 2022 by Jill Beithon
9/19/2022. Made a special trip from 3 hours away. We were at store at Ridgedale at 3:30. Store was locked. 15 minutes later the lights went off and a staff person leaving said they were low staffed and couldn’t open for us. It was supposed to close at 6 pm. Frustrating.
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March 2022 by Anna Smith
I had a fantastic experience bra shopping today. That has never happened for me before. Ana was amazing at finding the perfect fit for me. I found a whole new bra lineup for a fraction of what I expected to pay. Huge win. I’m sold on this place. Will absolutely be back and highly reccomend!
