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April 2024 by Brandon Wagner
NO STARS IS NEEDED AS AN OPTION HERE!!!! Or negative stars!!!!Absolutely HORRIBLE Customer Service, actually you can not call it Customer Service, it more like for them this type of attitude; "You are lucky just to speak to me." Unfortunately the only speaking you will do with these inconsiderate people is if you go into the CPAP store locations. Why? Because if you call you will be forced on a 20 minute hold to talk with a live person, so I just hang up. Why? Because I have called there for years and have rarely ever spoken to someone on the phone. Then: If you leave a voice message they answer in two weeks????? I have proof of this. Its outrageous. This place is a joke. I have complained multiple times about people working here and nothing happens. Office Manager is a joke, doesn't answer emails or phone messages, everyone here is a joke.The best part is that you get charged about a 1000% over the actual price of machines and products and yes that's with Insurance coverage. I have had multiple issues with my machine and was sold defective products but they don't care. See avoidance is protocol for them, they avoid you for 30 days so you can not return defective products.Here is your solution: First: DO NOT USE THIS STORE.Second: Go online to Google and shop for CPAP supplies from there and then use your receipt to send in to HSA for reimbursement. It will be a lot cheaper!!!!Third: NEVER EVER, EVER, USE THIS STORE.
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April 2024 by Farhi A
Takes a long time - several months - to get a follow up appointment for anything. I did a sleep study last summer. I got a CPAP machine in January 31st.after going to different provider..my follow up is May for the CPAP.You need to use nurse line or sleep educator when calling because it's first time with diagnosis - you need help. You will leave voicemails for them to call you back -its busy.Also get books to read up on topic, watch YouTube videos, use the app. Visit National Sleep Foundation website.Prepare a list of questions for your visits because you might not see your provider again for several months.I understand now why people stop CPAP - between getting machine and your first follow up is 4 to 5 months.Follow up for other sleep disorder are like 3 months.
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April 2024 by Capt. Brian Koshenina
This was better than I could have expected. I have anxiety when I go to doctors offices and everyone there put me at ease. I highly recommend seeing Dr Harmon if you have any kind of sleep issues. I would recommend the sleep Center to anyone who has sleep issues
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September 2023 by Mio Nu
Service was average. The tech who looked at my son seems he wasn't in a good mood. Having a bad day may be. Anyway we were in and out. Didn't take long to get service
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July 2023 by Hannah Morrone
I had a wonderful experience in the Orthotics & Prosthetics department. Katherine was great with my child and took the time to answer all of my questions!I also had a great experience with one of the lactation consultants!
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June 2022 by Raven Sphinxx
Waited in line but it turned out I had went to the wrong hospital for an appointment so when exiting the parking lot I was told I had pay still. Parking is free for about 15 mins and the lady said I was there for 17 (keep in mind I was in line!) Never coming back for anything ever again, so rude.
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May 2022 by Brad Thompson
Couldn't be happier with the Pulmonary Medicine dept.'s care for my Obstructive Sleep Apnea (OSA). All of the staff were friendly and really seemed to enjoy what they do. I saw Dory L Neurock, and she was awesome. Took time to talk through my sleep issues, answered all of my questions, and wasn't dismissive when I informed her that I'd probably be buying my equipment online (unlike some other sleep institutes in MN). She's very personable, and ensured that I understood everything we were discussing.
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April 2022 by Michael Kowalski
Fiance scheduled an endoscopy and asked if there was any prep she had to do before the procedure - front desk specially said, "no".Come day of procedure and nurse runs through list of questions on no food/drink which surprised both her and fiance that no one provided instructions. Waste of everyone's time because of lack of care during scheduling.
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February 2020 by Heidi Garrido
Saw Jeremy Lane; he was very attentive, a very nice man, good practitioner. But trying to call his office was a pain because the receptionist was very rude.
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June 2019 by Tracy Luke
I highly recommend Dr. Sue Ravenscraft! She first saw me three times in Methodist Hospital and was extremely diligent about finding out what was wrong with me. She got an infectious disease doctor involved and I was finally diagnosed with a fungal lung infection. I am currently seeing her as a patient and she continues to be as warm and caring as she was in the hospital. She takes her time with you and strives to make a personal connection. I feel I am in super capable hands with a kindhearted doctor.
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December 2018 by Katherine Kelly
I recently worked with Park Nicollet Specialty Center's Sleep Disorder Department. I was so impressed with the care I received from each individual I worked with. Initially, I worked with Dr. Lisa Bolin. She was incredibly thorough and encouraging as we discussed my symptoms and issues. I had both an at home and in hospital sleep study done; both were done with detail and care. I was very impressed. I would return and recommend Park Nicollet for this treatment.
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November 2018 by scott loer
Sleep store is absolutely worthless.. as they are totally screwing your insurance company for a 5 dollar product they bill 140.00 for ..they are rude at the same time..
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November 2018 by Sara Niccum
For being a hospital, i feel extremly comfortable at Park Nicollet. I have had both of my children there and have experienced super friendly and professional staff in every area of the hospital I have ever been. I currently go out of my way to recieve services there. I would highly recommend!
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November 2018 by Brandon Vanderwerf
Had an appointment with Dory L Neurock. If you wanna throw your money away for someone who has no time to ask any genuine follow up questions and to tell you all is going well....when your issue if far from resolved....She is the one for you! I was told to come back in two years! Very fake-professional- friendly with attitude.
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November 2018 by Milt Green
I always have a great experience at Meadowbrook
