“Only giving for stars because the rep who helped me was so cold and unfriendly. He quickly fixed my phone though, so mixed emotions I guess. Otherwise, I love T-Mobile and their stores are so nicely laid-out. I also like their large selection of phone choices.”
“The best customer services everyone and Krisana is good with his customer. Store manager is good at his management with his worker snd customers . I highly recommend to this locations.”
“I walked in and was immediately greeted with a smile. I was informed there would be a short wait to meet with someone who could help me. It was a shirt wait, less than 5 minutes. Akenya is the person who came to help. I needed to change carriers and needed new phones. Akenya is personable and pleasant. She is very knowledgeable and made a painstaking task painless. When it came time to get the phones setup with my current number we ran into issues. The previous carrier put up EVERY roadblock they could to prevent me from keeping my phone number. Akenya tried everything she knew to help with it. Just when we thought it was a dead-end, she tried one last thing, it worked. She didn't have to take that time. She didn't make me feel like a number. She didn't rush me, she didn't try to talk me into the biggest commission, she presented me with options customized to what I was looking for. This will be my 3rd carrier in the last 25 years. If every interaction is like this one, this will be my last carrier. Thank you Akenya, I wasn't looking forward to this, you made it easy. (Added bonus, the upfront cost I expected based on what others told me from their experiences, I walked out with more than half of what I expected to spend)”
“I was greeted at the door to see why I had come to the store. The service representative was friendly and was able to answer a couple of my questions, but there was an hour wait for more information and I was unable to stay that long.”
“Great variety of phone cases and accessories for all types of phones. Nice staff. Willing to negotiate prices. So concerned with selling you something it may not be 100% what you need. Tempered glass screen protector for a different phone; still looks good, still should work. Wasn't notified.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“My experience at this store was phenomenal! The manager Steve has created a great culture for his employees and customers. Zach is the representative that helped me, he was very thorough, knowledgeable, and made the time spent well worth it. I would recommend this location to any new or existing customers, 10/10!”