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January 2024 by Laura Funes
The entire staff was very friendly, especially the instructor, I was really nervous but He was very clear with the instructions and made me feel confident Thank you so much for the excellent service ?
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December 2023 by Norein Weinandt
Fast, friendly and efficient.
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December 2023 by Fat 5'4 Balding
Went to go get my my class D permit test taken and it was super fast with an appointment the 2 lady’s in the front were very welcoming and the lady in the back was just amazing overall it was a great experience??
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November 2023 by Jim Bachleda
Took my son for his road test, had a very pleasant experience. Staff was wonderful.
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November 2023 by Taira Ibragimova
I want to share my recent experience at the DVS in Mankato, and I'd like to express my deep dissatisfaction with the situation. I had made an appointment for the D knowledge test, but it was consistently unavailable on the days that suited my schedule, as I am both a working and studying. I thought that coming early in the morning might improve my chances of taking the test without an appointment. After missing several appointments due to my busy schedule, I made the effort to wake up early before my classes and work to visit the DVS in Mankato for the D knowledge test.Upon arriving, I encountered a receptionist named Dan. He inquired if I had an appointment, to which I honestly replied that I did not, and I explained my difficulty in securing appointments that matched my schedule as a working student. In response, he said, "Are you special to come in like this and take a test?" I also mentioned to him that I wasn't feeling well and that I had still come to take the test. His response was once again unkind, as he rudely asked why I was there if I didn't feel well and suggested that I should have come here.Then this unexpected response was quite shocking, and he went on to ask if I wanted someone to escort me. Throughout this exchange, I had been respectful and polite to him. Regrettably, this DVS representative was extremely rude, and his comments brought me to tears. My husband and I left the p, and it was only afterward that I realized how wrong and disrespectful his behavior had been.I later inquired about speaking to his manager, but he said that the manager was either on lunch or in a meeting. Consequently, I am writing to express my deep concern and disappointment and to request that the management or any relevant authority address this issue promptly. It is disheartening to experience such behavior from someone of his age, and I have great respect for elderly. However, this should not be an excuse for him to treat me in such a disrespectful manner, causing me emotional distress. I believe that appropriate actions need to be taken, and if he is incapable of communicating effectively with people, he should not be placed at the front desk. This incident has left me feeling both hurt and dismayed.
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November 2023 by José Alfredo López
Very kind and cordial.
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October 2023 by Supreme Shrestha
I wasn't allowed to have licence 2021 and 2022 even when I was in college, I wasn't allowed to renew because of my Temporary Protected Status(TPS), I had lost the approval notice which proved I have that status.I applied multiple times and USCIS was bankrupt ( had backlog) so I didn't get the approval notice for a year. I still had the valid Employment Authorization Doc which showed I have TPS status and that + the federal extension notice was all my friends needed to show in Texas, CA, NY and even in Minneapolis of DC . I wasn't able to apply for jobs, had life changing events happened to be because of not having a licence now you guys are giving licences to people with no status. Thank you Hypocrites.
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October 2023 by Kyle Schoeneberger
I have been on the waiting list for a Class D retest for over a month and I have only gotten one email about an appointment opening up. I got that email around 7pm and it was for 8:30 am the next day, so I couldn't even do it. In fact, I once checked the website to find an opening that wasn't emailed to me! When I was waiting for my first attempt, appointments opened up every couple of days.
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November 2022 by Mark Schweim
Minnesota was almost the exact opposite of how Alabama was when I moved to Alabama in 1996. In Alabama, to change my Minnesota license to an Alabama license, the only thing that was required was to go in, hand them my MN license and file the paperwork and pay the transfer fee to exchange my MN license and get an AL license.When I moved back to Mankato Minnesota in 2018, in order to get my AL license exchanged for a new MN license, not only did I have to file all the paperwork and pay the fees, but I was also required to pay for and retake and pass the Minnesota written license test. I doubt Minnesota ever bothered to make any corrections to the written test, but when I took the written test in 2019. I found two blatantly wrong answers in the MN written license test where I selected what they claimed to be the correct answer, but the staff there were in full agreement with me when I pointed out those two questions, the answer choices for those two questions, and pointed out that what was indicated as the correct answer was the most correct answer, but even that available answer to the question was actually another WRONG ANSWER!!!
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November 2022 by Thomas Earhart
Mankato dmv … can’t call in period … I have over ten hours on hold … tests months out … Go to Minneapolis area .. call in get in and get in day of any day ….with triple the population…. Pathetic period …. Everyone at this place needs to be fired period starting with management
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November 2022 by Yadira Alicea
Friendly staff, the examiner was not nice and was expecting failure when telling my daughter that she did all good but every one does the same error and that is why they fail. Hope not to have the same examiner next time.
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October 2022 by Miriam
I took my road test last week. Very friendly, polite and kind people. My examination was Mina, she was very nice and patient, she explained me everything that she will check before I started driving. Mina is the best. I was very happy because I passed on my first attempt. She makes me feel very confident, and secure, even when I did the parallel parking horrible, just make sure don’t hit the post. You need to know why we use the belt, the blinkers and emergency lights. You need probe of insurance. Also make sure everything works on your car ( lights, blinkers, horn, emergency break and lights, windshields, defrost and foggy fan, etc) good luck every one ???
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October 2022 by Eric Tsend
I am not sure if I was here on a good day, but I had the total opposite of the DMV experience. Fast, kind, friendly and awesome service! If you have an appointment then you are in and out, if not, then that is your problem, lol. Everybody here from the front desk to the clerks were so awesome! They are so knowledgeable at handling international student permits and licenses as well.
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October 2022 by Jannell Pinto
Should be allowed to take walk ins for written testing any weekday during early morning hours instead of always having to wait until the appointment date which slows EVERYTHING DOWN. There's enough stations.
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August 2022 by Damian Cardenas
I understand I have to look over my shoulder but then what are the side mirrors for? I should have passed and not everyone uses the parallel parking even my brother whose been driving for 3 years struggled on teaching me because how much he uses it. It is something nice to know and shouldn’t be required.
