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August 2024 by Rayelle Haase
Very easy and smooth to rent from.
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January 2024 by David Packer
Customer service is on par and 5 star. Easy contact less setup online. Only issue I had was remote padlock entry but was comped more than adequately for the inconvenience. I've had 5 different storage units, legacy is definitely different than the rest
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August 2023 by Shawn Perez (Shawn Marie)
We have 2 spots at the Kasson country storage and have had issues with people putting their campers in our spot. The 1st time it happened, it took them 3 weeks to resolve it. The 2nd time it happened, they refuse to return voice messages, text messages, and emails. I left them a message that I don't expect to get charged for my spot if someone else is parking there and they still put the transaction through. They have made no attempt to resolve this situation which tells me they are double dipping to make more money.
Update: I stand by my original review! It took a Google review for their"manager" to contact me to get the person parking in my spot moved and suddenly they knew who it was after waiting weeks. Yet I was still charged for the time they were parking in my spot which was over a month plus I had to drive back and forth out there to move my trailers that should've just been able to be put into my spot for the get go. They say they weren't double dipping?! Well I got charge for someone else to park in my spot so either they were double dipping and charging both of us or they were stealing from me by having me pay for someone else to park in my spot. I made attempts to call, text, and email to get the billing "issue" straightened out and no one will do anything about it. They don't return calls, texts, or emails. So if it isn't double dipping it's THEFT. Time to look for a new spot to park my stuff. Glad it was worth it for them to lose 2 customers over it. I would NEVER recommend this company to rent from. They will steal from you one way or another. Anyone that wants to see proof, I have pictures that are time stamped of when we had people parked in our spots both times, emails, text messages, and phone call screen shots.
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August 2023 by Aaron Goodrich
Seamless experience. Excellent units. Non-contact. Would highly recommend Legacy Storage!
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July 2023 by Cody
For the price, it worked for what I needed it for. Older facility, but functional. Love the automated online based sign up/monthly payment system.
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June 2023 by Shawn Perez
We have 2 spots at the Kasson country storage and have had issues with people putting their campers in our spot. The 1st time it happened, it took them 3 weeks to resolve it. The 2nd time it happened, they refuse to return voice messages, text messages, and emails. I left them a message that I don't expect to get charged for my spot if someone else is parking there and they still put the transaction through. They have made no attempt to resolve this situation which tells me they are double dipping to make more money.Update: I stand by my original review! It took a Google review for their"manager" to contact me to get the person parking in my spot moved and suddenly they knew who it was after waiting weeks. Yet I was still charged for the time they were parking in my spot which was over a month plus I had to drive back and forth out there to move my trailers that should've just been able to be put into my spot for the get go. They say they weren't double dipping?! Well I got charge for someone else to park in my spot so either they were double dipping and charging both of us or they were stealing from me by having me pay for someone else to park in my spot. I made attempts to call, text, and email to get the billing "issue" straightened out and no one will do anything about it. They don't return calls, texts, or emails. So if it isn't double dipping it's THEFT. Time to look for a new spot to park my stuff. Glad it was worth it for them to lose 2 customers over it. I would NEVER recommend this company to rent from. They will steal from you one way or another. Anyone that wants to see proof, I have pictures that are time stamped of when we had people parked in our spots both times, emails, text messages, and phone call screen shots.
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April 2023 by Patrick Fisher
Great clean units! Willing to work with you and will do everything in their power to make whatever you need the units for go smoothly! Highly recommend!
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December 2022 by jeremy melby
Previous military so I am used to moving around a lot and have had many storage units in the past. This is by far the best, cleanest, and easiest experience with a unit I have ever had. I was able to book my unit online and when I showed up they had one of their locks already on the unit ready for me to use. No hassle. They provided the combo for the lock in an email. I highly recommend using this company for all your storage unit needs.
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December 2022 by Volciferon “Lord of the Winter Mist”
Previous military so I am used to moving around a lot and have had many storage units in the past. This is by far the best, cleanest, and easiest experience with a unit I have ever had. I was able to book my unit online and when I showed up they had one of their locks already on the unit ready for me to use. No hassle. They provided the combo for the lock in an email. I highly recommend using this company for all your storage unit needs.
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October 2022 by Tom Fredrickson
Very clean storage units, secure, reasonably priced, and great customer service that answers questions when needed. Thanks Legacy storage.
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October 2022 by Ryan Hinrichs
Great all around. I rented a unit with them for over a year and had no issues at all with billing or the unit.
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August 2022 by Ed Gillard
Great facility. Staff was easy to work with.
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April 2022 by Eric and Lindy Dubbelde
The service was awesome! Very prompt and thorough. The unit worked perfect for us too as we needed a short term place to hold some boxes while we got our house ready to sell. I would recommend this storage company and set of units 10 times out of 10.
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April 2022 by Faith Borgatti
My experience with Legacy Storage was great. I would recommend this place to anyone seeking safe and a clean place to store your belongings. Very friendly people as well.?
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September 2021 by Jerri Chvatal
These guys are great! Their website is set up so you can do everything in one stop. Choose which unit you want, enter info, make payment, and it's done. They contact you immediately to get you your keys to you and best of all the rates are low! Units are easily accessible and the area is well lit. It's also been recently re-paved -- which they sent an email well in advance notifying renters exactly what day/time it was being done so renters could plan accordingly. Communication, location, rates, it's all A++ 5Stars !
