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September 2024 by Sheila Navy
I came in to get a haircut. Moses cut my hair he is very professional. I would highly recommend him .
Hair type: Long hair ,I like it cut dry. Very simple cut.
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August 2024 by Mary Anderson
Moses was magic
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August 2024 by Chris Ross
Update: After posting review, owner says to contact Great Clips customer service. Hey Einstein, that's what I did! Twice! They said that the owner of the locations is *required* to respond both to them and to the customer within 24 hours, and you did not do that. Stop responding to these reviews when you have no intention of actually addressing the issues.
Avoid this place at all costs. I told the stylist what I wanted (in addition to it being in their system) and she came at me with thinning shears that she used more on one side than the other. My hair ended up very uneven with a whole patch missing. I have never had such a terrible haircut. I called Great Clips customer service twice. I was told both times that the owner/franchisee/whatever would contact me and that never happened.
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August 2024 by hannah drewberry
I got a one length cut. The guy cut my front piece on the right side shorter than the left. He also cut my hair shorter than I asked for. Not to mention that he was not friendly. I asked him for his opinions since he is supposed to be an expert and he told me “it’s your face, I don’t know what you like.” What do you mean? You’re supposed to be an expert and tell me what you think may or may not look good on me.
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June 2024 by Etienne
Thankfully I got my bad haircut FIXED here and I’m extremely pleased with the service and the professionalism.
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May 2024 by Jack Woodenburg
Rude and unprofessional staff. The male hairdresser continuously interrupted me when I was trying to explain my wish i.e. how short and which style I wanted. The male hairdresser (who happened to be of African race with female costumes, just to point out who he was) told me that he would only follow the notes of my previous cut; which does not make sense because my hairstyle was different at previous visit. A female hairdresser who cut my mother's hair was impatiently blaming my mother's hairstyle for her bad haircut results. Both the hairdressers were making fun of us with nasty behavior. The atmosphere was that terrible that we decided to leave and go to another haircut salon the next day. The price is not worth it. I would pay double for a better result and customer service.
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March 2024 by Sam Fisher
MJ was great and really knows what he’s doing!
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March 2024 by D. R Rhodes
I’ve been going to this place for a few years now because it’s right by my house. The first year or so that I went here I had good experiences with a lady named Terri. She did a great job and because the cut I wanted was likely extra work I always paid double for her trouble. After Covid, she no longer works there and I’ve since got a cut from every other employee and they’ve all completely ignored me and just cut my hair however they wanted. My hair grows fast and I always wear a hat, so I usually don’t even care.. However, I went the other day and had my hair totally screwed up (again I didn’t even care). What I did care about was the way the gay black dude treated an older guy next to me. He was so rude to him. The guy mentioned that he should get his hair washed and the guy was really annoyed by it and made it clear. The guy could tell that he was annoyed so he kept making comments to let him know that he wasn’t trying to be difficult. It was honestly painful to watch. I felt so bad for the guy. I was ok with them completely ignoring the way I want my hair cut, but I’m now over this place.
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February 2024 by Joel Lawson
Moses cuts hair well, and also has a pleasant singing voice.
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February 2024 by jay kobs
I trust Kailey with a lot of the recommendations for my hair and she has done amazing when she had cut my hair. I have curly/wavy hair and struggle to manage it sometimes, but she goes above and beyond with helping me find the right products and the right hair care tips and my hair looks way better now.
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February 2024 by Patricia B.
For the most part, the technicians are great, but there is one that made it necessary to move to another shop. She was not happy -- her face made that clear. She explained that she was not thrilled with many of her clients claiming that there was "no customer service." She didn't even realize that she is the one who is to provide customer service. She didn't listen and then claimed that she demanded precise language. This site on York Avenue is so convenient, but I found another shop where the vibes were better and my hair was cut decently.
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January 2024 by Deanna Lindeman
You mean Amazing Clips! Moses is AMAZING! Have been going to him FOR YEARS!!Price: $20
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December 2023 by Tenzin Monlam
This was my first ever haircut at great clips. The haircut I got was not what I asked. The hairstylist who cut my hair needs to learn how to talk to customers. He made me feel like he was cutting my hair for free. I walked off mid cut… I would love to have a half a star option.
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December 2023 by Shavkat Metekov
Terrible haircut! I had to come home and fix it as much as I could, and still not visible terrible damage!There were only two barbers when I arrived and Moses, my barber, seemed not happy to be there. At point, he realized that he messed up my hair and said, “your hair is curly so it’s pulling back,” I’ve never heard a barber make hair type an excuse! And then he asked, “do you want me to fix it?” Hello?! After I said, yes, and saw he wasn’t fixing it, and making it even worse, I started thinking I had to leave before he messes it up more. I said, looks good and was trying to leave. He charged me some default value as he knew he wasn’t getting any tips for messing up so he skipped all that himself.There were two other customers waiting. So not sure if he was just trying to get as many as he can to earn more or what! But this is terrible service, no ownership to mistake, and zero professionalism!
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November 2023 by Nancy Naylor
Would not wait on me w/o my phone #. Went to give my work #, wouldn't take that, only my personal #. Was told to leave, so rude, she said "bye bye then". ? Seriously?!