“I've been in post offices (USPS) where I've been treated like a human being, but most I've been in I've been treated like I'm an unwanted pest. But, at Normandale, not only do the staff seem to care that my needs are met, they also treat me like a member of their community and someone who they are happy showed up. Phenomenal!”
“Note: this post office is not connected to the airport at all in any way. If you arrive at Terminal 1 before all the lanes split, you must follow signs for Hotel. that will get you to this post Office. Or as someone at the post office pointed out, you can navigate to Post Road. The line was really long at this time of year but I give 5 stars because I support postal workers ?”
“Busy spot, but most staff does their best to move the line. Sheila rocks.White “hamper” bin on far wall in line is for prepaid boxes that don’t need receipts - wish you could dump those packages thru a wall slot (like envelopes) instead of sort of cutting line to drop off.”
2:30 - 5PM 9AM - 1PM
1310 Sibley Memorial Hwy, Mendota“Great service, my only suggestion would be to allow more hours during the day to access the PO boxes. Making the PO boxes available at 7am would be very helpful.”
“This post office is old, so. Times hard to drive into, and just does look that inviting, BUT it alway is filled with people and the staff here is efficient and effective.”
“I love DJ and George! I am here dropping off packages for my small business daily. They are the best and they truly work so hard!! One time I forgot to put a label on my package and it miraculously showed back up at my house. These guys care❤️they deserve raises and more help!!”
9AM - 5PM
3050 145th St W Box 340, Rosemount“Very nice people work here. While I was in line here a police officer in uniform that had about five Christmas gifts to send and let me and my daughter go ahead of him❤️ this is a small Rosemount store but it is small and cozy”
9:30AM - 5PM
1964 Rahncliff Ct Ste 200, St Paul“This has to be the nicest USPS I've ever seen with engaging, polite employees. The lobby was clean and very well stocked. After using the self-service kiosk I started browsing (who browses in the post office) and the employees engaged in conversation with me and gave me tips for the best packaging for my shipping needs. The people who work at this location should be recognized for the pride their customer service and obvious pride they take in their work.”
“I was in a long line at the post office but luckily one of the cashiers noticed I had a delivery pick up slip and she redirected me to the "pickup window". This saved me a ton of time because I didn't have to wait in the long line to get to the cashiers. I was first in line at the pickup window. The nice cashier instructed me to push the button to ring the buzzer and sometime would come to help me. You can see this buzzer button in the photo labeled "pickup window". The gentleman who came to assist me with my parcel pick up was extremely helpful, nice & friendly. Based on my experience today I would come back here again and I would recommend this post office ? to others. (For more information, please see the review photos included with this review.)”
“The best experience anyone could have at the post office, both workers, Gene and the woman working the front were so exceptionally nice and helped us ship out a birthday present”
“Just saw a customer going crazy on a worker for being slow, despite not having the address or package ready. She was throwing things at the worker! Good on the worker and her coworkers for keeping their cool with a rude and unrealistic Karen!”
8:30AM - 5:30PM
13800 Nicollet Blvd W, Burnsville“We went to apply for passports and had actually arrived on the wrong day. They were very gracious with us and allowed us to continue the application which was very nice of him. We appreciate everything you guys do! Thank you again!”
“The post office lady was really nice very helpful and made sure I understood the forms. Find it a little ridiculous that putting in a change address you have to verify on either end with a letter they said you a copy of your lease and your state ID. This process seems a bit extra to me.”
“Granite Unlimited Inc. relies on the Post Office for all our mailing needs. Their dependable service, friendly staff, and efficient operations ensure our deliveries are always on time. Highly recommended!”
“Alice, the clerk assisting me was a sweetheart. This office can get very busy, especially in the afternoon and evening hours. People always seem to put the post office last on their things to do. Myself included.”
“There was a customer in front of me that was really upset that he didn’t get his package and the worker was trying to send the customer away and then another postal worker overheard the conversation and found his package. I guess I don’t understand why customer had to raise his voice to be understood. I also don’t understand why one worker knew where the package was and the other didn’t.When it was finally my turn for service, the other gal didn’t have packing tape I could use for the postal box I was using but I was able to purchase package tape. She was kind and made up for engagement I witnessed from the other employees”