Stoped by Macys Burnsville store today and had the most pleasant shopping experience! Jonna in Shoes and Patty in Clinique were extremely helpful and gracious! I definitely will be returning soon
September 2021
The lady working the customer service counter today was miserable. I just had a simple online return and that seemed to be a huge inconvenience to her. Sad.
March 2020
You could have an adequate number of staff working your departments. A recent visit offered empty customer service desks and other customers complaining of getting "attitude" from the one staff member they encountered. So I left, and probably won't be back
