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March 2024 by Renee PetVanDuck
Stopped by the office to check on the status of a refund following a cancellation. Was treated rather rudely. The man stood in the doorway of an office, addressing me from quite a distance. When I asked about my refund he said it takes 7-10 days without bothering to check and gruntingly said "why did you cancel". Gee, I can cancel because it's my right, and I saved near $100 going with another company. Super abrupt and dismissive. No possibly of doing business with his agency in the future. Too bad, Neema was a great guy to deal with, and Lisa was respectful, and very helpful.
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November 2023 by Shae Z. Godfrey
Most excellent! Wonderful people who work hard to get you the best deal! Highly impressed!!!
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October 2023 by Randy Carlson
I was very pleased with the help I received.
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September 2023 by Vickie Bahr
Thank you for all your help the roof is awesome
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December 2022 by Laura Pratt
Always good service and friendly employees.
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August 2022 by Haddie Claussen
How do I put this to words! My husband and I are so impressed with this agency! We are newly married and have never had to purchase our own insurance before. We walked into Allstate and Kevin was so nice and helpful! He explained everything and let us pick what we wanted! AND the price was so reasonable! 10/10
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March 2022 by John Moneta
Only reason I gave them 1 star because 0 was not a option. Recently purchased and paid for a 1year policy for my boat, found cheaper insurance elsewhere so I canceled and asked to refund remaining money. Called and inquired about refund and was informed I get no refund and was not notified of the no refund before cancellation and will not reinstate for remaining 6 months. Also wanted to add a 3rd vehicle to my policy and was informed that the rates on the 2 I already had insured would increase not decrease. No longer with Allstate.
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February 2022 by Todd Schrek
With my experience with that agency they have a very big professionalism attitude more than willing to help me out if they don't have an answer they will get an answer. I am very satisfied with them and I will refer them to other people as a agency that will take care of anyone I refer to.
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November 2020 by jaci tharp
I called about questions reguarding a broken down vehicle, and reguarding pet insurance. Neither time they called me back. I need a new agent....
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November 2020 by Tom Getty
Called 2 weeks ago still waiting for a call back. Terrible service