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November 2024 by Steve E
We've been members for years at Planet Fitness.
Usually a warm welcoming staff and atmosphere.
I noticed multiple members wearing road work clothes and duty belts. Not to mention jeans which are against appropriate attire per Planet Fitness policy which is clearly stated on the website.
Today started normal and most went well.
Post workout we went to use the "Black Card Spa", which we've used regularly for the past few years. Today however we were confronted by a disgruntled older staff member when we asked for our regular massage beds. She stated it was against policy and they only the "Black Card Member" can use the "Black Card Spa" and guests are to sit and wait like criminals.
I checked and believe it or not it was not clear on their website. Go figure. Obviously good employees didn't care or knew customer satisfaction is going above and beyond. It was however vague and needs to be updated as do their exercise machines.
Upon leaving I mentioned that policies were being broken that she was not enforcing. There were multiple people in jeans and work belts on treadmills and exercise machines. Which is against policy.
She was very upset and didn't like being confronted about not doing her job.
Also, too busy with policy to throw away trash? Look at this pile.....
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November 2024 by Justin Carlson
No issues.
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November 2024 by Alberta Swanson
It's always good.
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October 2024 by Luom LDS
Decent place
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October 2024 by Christina Manderfeld
Kind and helpful staff, I feel like I can be myself here.
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October 2024 by Jason Bruss
Great atmosphere clean gym
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September 2024 by Jerry Johnson
Clean and a great staff
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September 2024 by Bobby Edman
What I really appreciate about my Planet Fitness experience is the welcoming and supportive staff—they're always there to help with any questions I have. Even though the gym can be busy, I love that I can work out and feel completely autonomous, which makes the experience comfortable and stress-free. The Black Card accommodations are also a fantastic addition, offering great value alongside the extensive range of training equipment. Honestly, I wish I had joined Planet Fitness years ago!
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August 2024 by Robert Fauske
Amazing and very friendly, kind, and helpful staff. They always greet you when you come in and when you are leaving. Very clean facility and locker room. Great amenities. They have beverages, snacks, locks, headphones, etc on site if you forget anything. Plenty of space and room to workout without being crowded. Love it here.
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August 2024 by Ak Knowledge
I appreciate the positive atmosphere at PF and the friendly staff. Here and there machines are down or the ceiling is leaking but not usually more than a week.
However, I find it frustrating that despite the club's "No Critics" philosophy, the TVs are dominated by entertainment and conspiratorial "news" channels. Over half of the screens are tuned to these stations, and on Sundays, Christian pulpits are taking up even more screens while sports and local news are the rarity. Even more concerning is that employees are unable to change the channels for members because the remotes are "locked away by the owner." So I've been told on a few occasions when trying to get a game on.
Could we please shift the focus away from opinion-based channels and instead show more sports? This would align better with PF's inclusive environment. Other clubs prioritize content like ESPN, ESPN+, MLB, and weightlifting channels that cater to everyone and enhance the workout experience.
Let's make the gym a place where we can all escape and focus on our fitness goals without being limited to content that doesn't belong there.
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August 2024 by Gary Stone
Clean, well maintained and friendly staff.
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August 2024 by atl66674
Good overall gym. Friendly staff. Nice equipment.
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July 2024 by Patti Schmall
I workout at the Blaine Planet fitness and there staff is always very welcoming especially Graceland. She is usually the first one I see when I walk in and she always has a smile on her face with a friendly greeting to me as I arrive. She also is very helpful and resourceful whenever I need her or have a question. We need more friendly and happy people like Graceland !
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July 2024 by Edgoner
Good workout
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July 2024 by Brandon Lieberman
Very clean and friendly place to workout!
