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October 2024 by jeanne thompson
needed help with outdoor plants to bring inside.
Jessica was super helpful
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October 2024 by Anonymous User
No one here knows a damn thing about plants lol , like how can you have a whole greenhouse nursery with no knowledge of plants and soils , pest care . I'll go to Tonkadale or Lost in the Forrest .
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October 2024 by Corey Kellett
Q. Lazy? Incompetent? Rude?
A. All three!!!
Around lunchtime today I went in to ask about getting a Lilac shrub. No other customers in the store (or waiting in line at least). Simple enough, please tell me what you have in stock? Lady behind the checkout counter: "what's the exact name?" I'm like, I don't know the Latin name for it, can't you please just look up "Lilac" and select the bushes you have available? So she runs over to the customer service/floral expert lady in their back room (like 10' away from her checkout stand), then comes out and tells me to go look for yourself at the far end of the store! I'm just thinking: you are INCOMPETENT, LAZY, AND RUDE!!! To tell me you can't look up you're own inventory and to go do it myself. UN-BELIEVE-ABLE. Obviously just taking customers" business for granted and now just spoiled and lazy. How do they keep anyone coming back? Don't know, Don't care anymore at this point.
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August 2024 by Trisha Vargas
I never write reviews but I have to say your employee EMILY is Amazing at her job! She makes everyone around her feel welcome and cared about & makes you want to buy more because she is so sweet. I go out of my way just to shop at this location because of her! A+ service from her everytime :)
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August 2024 by Meredith Bloom
Moved to Burnsville recently so I thought I’d try Apple Valley Bachman’s. Went there in the middle of July to purchase some pots for my deck. Noticed they had a sale…. Got to the register and “no those planters are not included in the sale” I didn’t see any exclusions in the ad” of course that planter was $69.99! Fast forward 5 days later planters are 50% off. I called to inquire if they do a price adjustment put on hold “yes we do within 7 days” “ please come today or tomorrow” I said “ok great I’ll come soon” Arrived at Apple Valley Bachman’s the pot STILL EXCLUDED! Seriously WTH and the other pots I bought 5 days ago are 50% off “we can’t give you a discount on top of a discount, because you got them already on sale” what? I used to think Bachman’s was “the best” but today’s visit has ruined that for me! The manager “Jessica” needs some training in customer service. She failed miserably and Bachman’s has lost a customer! She needs to rethink her job career! No solution or meeting me half way. Target treats their customers as guests, maybe Bachman’s ought to try that out. I will not shop here again, Home Depot sells better flowers and scrubs and honestly at way better prices!
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July 2024 by JANE GASKELL
We love coming to Bachman abut the zinnias we bought are all disease and it breaks my heart that they are not showy this year we bought them in early June & wow what a mess I truly thought bachman’s would be better but I guess not. If you want pictures let me know! Jane
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June 2024 by Benjamin White
Great experience
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June 2024 by Jeanie B
Good selection of plants and flowers and much more. Very helpful employees.
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May 2024 by Gayle Skyberg
Very help and courteous people working there.
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February 2024 by L.R. Brooks
Busy, but we went on vday so no surprise there. They had good arrangements for what we were looking for and our price range. Lots of unique 'gift shop' stuff to help round out your gift to, if you need it.
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November 2023 by Jeannie Hill
The staff has consistently been helpful for the many years I’ve been shopping here. It seems like a few of them have even become good friends! If you ask a staff person where something is, they typically know. Or they say I’ll walk you there, or, we’ll find it for you.Most importantly, the selection of annuals and perennials is superb. If they have too few in stock for a complete planting, like foxgloves, in the color that I want, they’ve called to say when more are on hand. It’s also nice that they can check with other locations for me. It's lovely to shop in the back, outdoors, where the perennials and annuals are on tables and racks, and are well-maintained.Their plants are healthy and have sound root systems. I have never arrived home to discover aphids or other pests, mildew, or too root-bound systems. So, they are meticulous in checking things over all the time to offer premium plants. Sometimes, they have a good stock of English roses and several own-root varieties.I’ve also ordered fresh flower stems for special occasions when I’ve wanted to supplement my own garden cuttings. You can also request specialty flowers in advance for pickup. Naturally, they are ready-to-go floral arrangements, too.Also, they typically have on hand the garden supplies that I need. An excellent selection of orchids is consistently on hand. They also have a vast selection of fresh Christmas greens and décor items.It’s also handy that they provide tissue paper for gift items. On occasion, they helped me to my car when I had more items I could manage on my own.I highly value and recommend this local family business. Thank you to each one who offers enthusiasm, gardening knowledge, and smiles.
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November 2023 by Clay Albertus
Time to grow some plants. Great selection to choose from.
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November 2023 by Robin Looney
As always ways a pure delight!
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November 2023 by Yvonne Schlichte
So many fun things to look at. I always leave with something
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November 2023 by Roger Willroth
Lots of plants, decorations and gift items
