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November 2023 by Kimberli Clay
Store was neat and organized, staff was friendly and knowledgeable about their products. They helped me get exactly what I needed! I’ll definitely be back.
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October 2023 by niketa woodley
I just love this store!!!! Everyone is always friendly and so helpful. They never fail to greet you EVERYTIME. It's not far from my house and I am hoping this location doesn't close. I used to go to the Laurel Park location and now they are closed. Keep up the good work.
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September 2023 by Joslynn Collins
The staff is wonderful! They always have my size and what I’m looking for! The store manager is TERRIFIC!!!
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July 2023 by Jo Reddick
So rude my god couldn’t be bothered to help me find something. Do better please
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May 2023 by Teresa Riley
Awesome customer service and a very neat a clean store. Really enjoyed my shopping experience for my niece. Will be back soon!
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April 2023 by Lily Blackh3art
They had one cashier available for 5 people in line. Then when the cashier finally called for someone they had me follow her to the front of the store to use a register that wasn’t even open. By the time she was able to ring me up all the others behind me paid and left. Dying mall with bad customer service from this location.
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January 2023 by Zoo Zoo
To the lady in the green PINK shirt with the blue eye contacts you are extremely UNPROFEESIONAL and you were so busy not providing good customer service that you left the theft sensors on my clothing WAY TO GO SHAKESHA DO BETTER!
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August 2022 by Cynthia Duvall
You have the sweetest, most helpful employees!! The store is so clean and they helped me chose what I wanted
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July 2022 by K H
Went to pick up my favorite perfume and took note at how well maintained ,stocked and laid out the Westland store was.Everyone that worked there was super kind+helpful.Amazing customer service all around,and I'm a tough sell,as I work as a csr.Thank you VS staff Westland!Other retailers can take some lessons from you.
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May 2022 by Hilary Skilton
Very kind staff! Helped me get fitted and found comfortable bras right away. The store was neat and organized, too.
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May 2022 by Bianca
Marcie was absolutely amazing today. She went above and beyond to help me shop and get fitted. Talking to her was so easy, and she made me completely comfortable ☺️ give that girl a raise because she is the perfect example of great customer service!
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March 2022 by Michelle Walton
Not as much stock in Westland MI like the one in Los Angeles CA. I had to order the one I really wanted and my size was to small. Should have bought it in LA
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January 2022 by Robin Tedders
The manager, short blonde girl is just rude and unprofessional. Someone needs to send her to customer service training because she’s a bad representation of Victoria Secret and I will never walk into that location again because of her bad attitude.
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December 2021 by Elizabeth Taylor
Great. Friendly staff. Wonderful selection!
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September 2021 by Chantel Wesley
They got me cute. Excellent customer service, helped me find everything I needed. I would have been lost without her help.