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February 2024 by Joe McNamara
Cashier was really nice and friendly
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February 2024 by Ron Fernandez
Great store
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February 2024 by Adam TheFanDude2006.
This Place is Trash! I Was There Today And Almost Every Bottle Return Machine Keeps Failing And Failing And it Was Even Full To Because Hardly Anyone Checks it And I Tried Asking Workers For Help For it And No Response And It Took 1/2 Hour Just For Them To Came To Help I Don't Think They Ever Maintain These Machines Properly Somebody Really Needs To Solve This Issue Please Do Some Thing About This! Also There's Even Sticky Stuff Almost Everywhere On The Floor And All The Machines Look Messed Up This Place SUCKS! Good Luck Trying To Do Your Bottle Returns At This Place!
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February 2024 by K. Schendel (KSchendel)
There is a disgusting odor as soon as you enter THIS store. The bottle/can return area is beyond filthy. There is liquid running down the floors so you stick to the floor. The recycling machines themselves are filthy. Seems like the store manager should clean this up. Unacceptable! The Livonia store doesn't look or smell like this one.
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February 2024 by Sheri “Swinea” Shelton Endreszl
Used to love this Kroger but it has gone down hill since they moved it from Ford rd to Warren. Horrible store, rude workers.
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January 2024 by Jeff Osiwala
Whose brilliant idea was it for the carts to lock up the wheels at the door? If you’re not expecting it or have a severe balance issue like me where the cart also serves as a balance aide, you’re going to end up on the floor. I’m waiting for someone to exploit this and suit Kroger, it will only be a matter of time. Maybe it will take a pileup of seniors in a tangled mess of carts at the door. I love the smell of cigarette smoke and rotten fish when you approach the entrance.
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January 2024 by Kai Feuerstake
Kroger on Middlebelt: A Reliable Stop for Your Grocery NeedsKroger on Middlebelt Road in Westland offers a dependable and varied shopping experience for those in the area. The store's size is an advantage, providing ample space and a good selection of products. The fresh produce section deserves a nod, featuring a range of fruits and vegetables that are generally fresh and appealing.The store's meat and fish departments are noteworthy. They provide a big range of options for everyday cooking needs. The meat section includes standard cuts, suitable for various recipes, and the seafood area covers more than the basics well, such as parts of bigger sea crabs.The overall shopping experience at this Kroger is quite efficient, thanks to its organization and layout. It might not be the most exceptional supermarket in the region, but it consistently meets the basic requirements of a good grocery store.
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January 2024 by Jonathon S
Security Guard followed me through the whole store then stood in my way for self check out. I will be going somewhere more welcoming. I'm going to try heartland in westland. Same distance for me
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January 2024 by Kevin Branigan
This store location doesn't get the same inventory as the Livonia store.
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January 2024 by Garrett Sutphin
Understaffed and unprofessional. Choose a different location.
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December 2023 by Nina M.
I utilize curbside grocery pickup. They used to charge a small fee for it, but did away with it during covid. It's very convenient when the order is correct. Ordering: using the Kroger app is easy and they have lots of digital coupons. You can modify your order if it's at least scheduled a day out. They have times early morning at 8am for example through 8-9pm as well. Pick up: Every store has a designated area. You notify them in the app or text that you're on the way. I've never waited too long for my order. They take paper coupons when you arrive & update the order total. EBT is also accepted payment. They pack all your items in your vehicle and a digital receipt given. Staff is always pleasant and polite ambiance wise. Cons: order is never correct. They bag horribly as noted in the pictures. I've given feedback to management. They are a high turnover because it's always someone new. Never have issues with refunds but I prefer my order to be right. I'd pay for the service if it meant better service. Don't order produce curbside unless you want to check it right then. I've had moldy fruit more than once so I skip it when I can.
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November 2023 by Karen H.
Horrible store! Deli is closed 40% of the scheduled hours! Only one cashier open and Thanksgiving is just a couple days away. Self checkouts line was 1/2 the width of the store. A Manager confided that the Deli manager is very difficult to work for and this is the reason they are short staffed! I will no longer support this store!
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November 2023 by MathewScott Callejas
Smells so bad like cigarette smoke. Workers smoke right by the exit doors.. it’s bad at the registers and it’s every Sunday morning for sure.
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October 2023 by Crystal Gibson
Just went there today to get a few deli salads and the lady putting raw chicken in the ovens stopped what she was doing to come give me some salads while wearing her raw chicken apron (yellow) with raw chicken juices on it I told her I will wait for the other lady to help me because she had raw chicken on her and the other lady that was there was just standing there doing nothing just looking at me (who is a deli manager Gloria I believe is her name)and the lady with the raw chicken gloves and apron said well I’m already here and she proceeded to try to give me salads I told her you know what nah I’m good that place is disgusting I did call management and let them know. The only good worker in the deli is a lady named Sue and she’s always kind and cares about the food safety of her customers.
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October 2023 by Simone A.
The store has been remodeled three times because the employees don't take care of anything. It is so gross in and out side. The employees smoke pot and cigarettes' by the front door. The carts are everywhere! Trash is everywhere. I would never buy food from this store as it is so gross. The employees are on their phones at the register!!! It is so dirty in and outside. When asking for help, you can't get anyone. So sad because this makes Livonia and Kroger look bad but it is the employees fault as they stand around and do nothing but smoke pot and etc...on their phones Livonia/Westland needs to call the health department and contact corporate to get this store nice again.