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March 2024 by aaron hutyra
Purchased wedding bands for myself and soon to be wife from here. Working with Lucas was an absolute pleasure, definitely went above and beyond finding an enhancer that fit my fiancés engagement ring perfectly! Thank you!!!!
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February 2024 by Cheryl Jermanus
Lukas was very knowledgeable and very helpful in assisting my fiance and myself with our engagement rings. He has a great personality.
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February 2024 by Pedro De Rojas
Griselia and Sissy took great care of me and gave me a very good recommendation. Kay Jewelry in Westland Mall is your best obsession to buy. 100% recommended.
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December 2023 by Michele Cook
Jon helped me today and as absolutely amazing. He was kind and patient while showing me the items I was interested in. He even helped me make a final choice! He was informative on the care of the jewelry I purchased. All around wonderful experience. Thanks again Jon!
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December 2023 by antuan Wilson
I was helped by lucas and he was AWESOME!! His customer service was excellent and i will be back because of him
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December 2023 by emma macdonald
Stephane was patient with us for we where trading jewelry to get my and my future husband's rings. Thanks for not rushing anf being kind
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December 2023 by Tammy Cole
Always have a wonderful experience here at Kay’s. John and Lucas are amazing and always going out of their way to help me whether if it’s picking out jewelry, repairing jewelry, cleaning my jewelry, just everything! The only jewelry store I shop at! Thank you, Kay jewelers!!
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December 2023 by Michael Rose
Both Jillian and Alaina were very friendly and helpful. I always use Kay's because of the exceptional service.
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October 2023 by Stacey Oliverson
My fiancé and I went in to just look like we always do when we pass a jewelry store but when we walked up we were greeted by Aliana and she was the absolute sweetest person ever! She took the time to tell us about what was going on that day and help us look all together to see what we liked. She also helped up pick out and choose the absolute perfect rings for us! She told us about the options we had to get some financing and got us some great deals! She helped up find my dream setting and set it up with the event that was going on and was able to show us before we made our final decision and then placed the order for my amazing ring that I am so in love with. Then when my fiancé started looking at his rings she was super into helping him look at what he saw and finding other ideas that he would like and found him the ring he really likes and was able to get it ordered for him as well. BEST experience ever!! We will definitely return and look forward to working with Aliana again!!
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October 2023 by lex white
Jillian Locke provided pristine costumer service. She displayed empathy, compassion, and was very patient. Didn’t rush me off. Actually cared to help me. The best customer service I’ve received in a very long time. I’m beyond grateful. I will return in the near future. Great experience. Thanks again Jillian.
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September 2023 by Tammy Cook
I will not shop anywhere else!! Alaina Wadsworth is always so helpful and knowledgeable. She is the best!!!❤️ Every time we visit the store everyone is always so friendly ❤️
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September 2023 by Mike Hines
Alaina helped me pick out the perfect bracelet for my wife for our 1st anniversary. She was very helpful and knowledgeable!
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September 2023 by Reece Minard
Alaina, was super helpful in finding the piece for my special occasion. Would recommend her 10/10 times to anyone.
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September 2023 by Mike Brock
I stop by here often because it’s right in my neighborhood. The lady who’s name I can’t recall (Al - something?) is very nice and helpful.
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September 2023 by james hall
Tremendous Service! Thats what its all about! The Customer Service Experience. Alaina Wadsworth and her Staff are attentive, Knowledgeable and they Care!