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February 2024 by Annie Anderson
Excellent services
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February 2024 by Joan Baker
Julie O was awesome. Everyone there was extremely helpful, caring and friendly.
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January 2024 by Robbie Tolliver
My agent was incredible.
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January 2024 by Rebecca
Julie is an amazing tax preparer. H&R block is amazing at finding everything and maximizing our return.
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June 2023 by L C
Update of review 6/2/2023Let me first say that Denise Williams and Jacquelyn Schuster delivered excellent Customer Service in the past 5 years.However this year I was assigned to another accountant because Denise Williams and Jacquelyn Schuster were no longer working at this location. This year something was different like some management/organization change at this location. I used their drop off service and didn't hear from them for 11- 14 days. Finally heard from them, scheduled an appointment, had brief review of my federal and state taxes owed and thought everything was good. Until I get a call from H & R BLOCK representative a week and a half into my business trip that there was something wrong and that my return wasn't accepted. I called them back that same day and they couldn't even tell me what was wrong with my return. I was told to leave my name and someone will return my call. I didn't hear back until 7 - 10 days.Finally I was told I was missing a form and had to call to get that form mailed. When the problem was solved, I asked if the IRS would still withdraw the money owed and they said "No". Also asked if I would be penaltized for late payments and they said "No". Well I received a text message that IRS accepted my return and the balance owed will be withdrawn. Also I received a letter from the treasury that I have to pay penalty for late payments. I guess I will find ANOTHER tax preparer. Maybe their competitors.4/19/2018Jacquelyn Schuster is wonderful & excellent tax preparer.
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June 2023 by C L
Update of review 6/2/2023Let me first say that Denise Williams and Jacquelyn Schuster delivered excellent Customer Service in the past 5 years.However this year I was assigned to another accountant because Denise Williams and Jacquelyn Schuster were no longer working at this location. This year something was different like some management/organization change at this location. I used their drop off service and didn't hear from them for 11- 14 days. Finally heard from them, scheduled an appointment, had brief review of my federal and state taxes owed and thought everything was good. Until I get a call from H & R BLOCK representative a week and a half into my business trip that there was something wrong and that my return wasn't accepted. I called them back that same day and they couldn't even tell me what was wrong with my return. I was told to leave my name and someone will return my call. I didn't hear back until 7 - 10 days.Finally I was told I was missing a form and had to call to get that form mailed. When the problem was solved, I asked if the IRS would still withdraw the money owed and they said "No". Also asked if I would be penaltized for late payments and they said "No". Well I received a text message that IRS accepted my return and the balance owed will be withdrawn. Also I received a letter from the treasury that I have to pay penalty for late payments. I guess I will find ANOTHER tax preparer. Maybe their competitors.4/19/2018Jacquelyn Schuster is wonderful & excellent tax preparer.
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April 2023 by Rob Santiago
Never use they deserve 1 star... I waited 3 months from the tax pro lady to tell me she forgot to file my taxes.. and her excuse was that she had COVID ?... Then when I called them to fix the problem they gave me the run around then told me to mail it and wait another 40 days and that there sorry ? terrible
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April 2023 by Nelda Moreno
Friendly and fast explained everything step by step.
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February 2023 by Alyssa Schmidt
Great place got me 1200 back cost a little more but I was happy to get them done
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December 2022 by Cheryl Hoskins (granny groovy)
Janice is a very understanding and helpful person
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November 2022 by Lori
Julie did my taxes a couple months back and was very professional, courteous, knowledgeable and very pleasant to do business with!
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October 2022 by Sherry Jacks
Very polite and fast at the work?
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April 2022 by Anette Wolski
Denice was very personable and knowledgeable. I quickly formed a sense of trust in her.
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April 2022 by Deneshia Bracy
My taxes lady Denice Williams is the best very friendly and professional
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March 2022 by Brandon Mickel
We have had the same preparer for the last 10 years at least. Isabella is very friendly, knowledgeable and goes above and beyond for us every time.
