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January 2024 by drew anderson
Great shop. I will drive far out of my way to go to this bike shop for any tune up or repair I need done personally. They most recently tuned up my older Cannondale caad 9 and it feels like a brand new bike again. They went out of their way to replace some screws that were getting a little rusty. I could really tell a difference in smoothness shifting where they realigned my front and rear derailleur. They also did a compete overhaul on my front hub. I couldn’t recommend this place more for service. I’ve personally never bought a bike from here, but that may change in the future. Thank you stony creek bike shop for your service!
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December 2023 by Irena Stankov
I didn’t go in for a bike but I do want to applaud who I believe is the owner. He parked in the parking lot for an event at my childrens school due to overflow parking. That traffic on van Dyke was insane, as usual. The owner literally ran out of the building and blocked traffic so our family can cross. If this says anything about the customer service inside that I am absolutely sold. We are buying new bikes in the spring, and we have already made a commitment to ourselves to purchase from here. Little acts of kindness go a long way.
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November 2023 by locsterman
I recently had the pleasure of experiencing top-notch service at Stoney Creek Bikes, and I can confidently say it's a haven for any mountain bike enthusiast seeking in-depth upgrades, repairs, and a team that stays abreast of the latest cycling technology.From the moment I walked in, the staff's passion for cycling was evident. They took the time to understand my specific needs and riding preferences before recommending personalized upgrades for my Mountain Bike and Gravel Bike. What truly set this shop apart was their extensive knowledge of the latest bike technologies. They were not only familiar with current trends but also provided insights into upcoming advancements, ensuring that my upgrades were not just cutting-edge but also future-proof.The honesty and transparency displayed by the staff were refreshing. Instead of pushing unnecessary upgrades, they prioritized my budget and recommended modifications that would genuinely enhance my biking experience. Their commitment to honesty and customer satisfaction instilled a sense of trust, making the entire process enjoyable and stress-free.When it came to repairs, the shop's technician Charlie showcased a level of expertise that exceeded my expectations. He quickly diagnosed and efficiently fixed issues with precision, encluding a few upgrades that he helped me pick out and ensuring my bike was in optimal condition for the Local trails and Iceman Race. The attention to detail in His work reflected a genuine dedication to be the Best !Moreover, the shop's ambiance exuded a welcoming and inclusive atmosphere. Whether you're a seasoned rider/racer or a novice looking for advice, the staff at Stoney Creek Bikes made me feel like part of a passionate cycling community.In conclusion, Stoney Creek Bikes has proven to be a Hidden GEM for mountain biking enthusiasts. With their commitment to personalized service, up-to-date knowledge, and honest approach to upgrades and repairs, this Bike Shop has undoubtedly earned my trust and loyalty. I wholeheartedly recommend it to anyone seeking a comprehensive and enjoyable Mt Biking/ Cycling experience.Thanks Guys !Tony D
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November 2023 by Joshua Browning
Stopped in to ask some questions about bikes and local trails and they were super helpful. Awesome store with a lot of bikes to choose from and a super helpful staff. Look forward to coming back here next time we visit!
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September 2023 by MaheRo 302
Ken was very helpful and friendly. Very glad I found this hidden gem close to home. Will be back!
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July 2023 by JB Nachtman
I’ve been on the last 4 RAGBRAI and since SCB checked out my Sun EZ AX (bought from SCB in 2008) I’ve NEVER had a mechanical problem! Will go this year as well!My only bike shop
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July 2023 by Laura S.
My daughter and I stopped in today to inquire about a bike for my husband's retirement gift. Ken was very friendly and helpful. He spent a lot of time with us and showed us several different bikes and also introduced us to the e-bike! We both took a spin on one, so much fun. We planned to return with my husband the next day, as it turned out we ended up going back later the same day. This time Charlie helped us, he was very knowledgeable and showed us many different options. After my husband selected his favorite Charlie added a few upgrades and out the door he went. Only a couple more weeks and he will be able to enjoy his new bike and retirement.
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June 2023 by Stephanie F.
I have a special needs son who loves to bike. His bike was in need of repair. Stoney Creek was amazing. They fixed his bike fast and made sure his stabilizer wheels were installed correctly. Thank you for making my sons day brighter, as soon as we got home, her rode his bike. Thank you for going above and beyond.
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May 2023 by Andrew L.
Great service. Ken was very acknowledgeable and quick. He fixed my flat tire in under ten minutes and was very fair with price. Would highly recommend!
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April 2023 by K. Night
Stopped in first time -I thought it was my brakes.The owner was so kind ! Made adjustments , filled my tires , fixed my seat and handlebars !Wonderful - old fashioned CUSTOMER SERVICE ! This is the kind of place I will bring our family’s bike needs to !
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September 2022 by Charles Sinnott
The service is the best. The owner is very easy to work with and knowledgeable. Great verity of accessories
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August 2022 by Melissa Miller
Great customer service! Super friendly and knowledgeable! They gained a new customer in me!
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August 2022 by Jenelle McCann
Needed a tire for a specialized roll bike and this place was the only place able to help. We took it in on a Saturday when things were busy and Ken went above and beyond to get us the matching tire. He took the old one off installed the new one and had us out of there in a matter of minutes!
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August 2022 by Melissa M.
I stopped in this bike shop today for the first time. I needed my bike tire repaired but it was closing time. I offered to come back another day but they insisted on doing it today. They were so nice, knowledgeable, quick and friendly. They earned a new customer in me. Fantastic customer service!
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July 2022 by Platon Slynko
Other stores sell bikes, this store sell their love for biking.Small family shop, run by amazing people who provided great help in selecting bike for myself, and even checked and adjusted my gf’s bike for free. Have a free bottle for buying some gear and stayed overtime to help me put on bike rack for my car.Amazing place all together!
