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January 2024 by Dav Dun
Great location, great service quick in and out during pickup and dropoff. Sales staff have great attitudes and very knowledgeable for assistance
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January 2024 by Thomas Zerbst
Went to refill my forklift tank at 4:25PM on a Thursday, apparently they are open until 7PM. I was greeted at the door by some kid who was yelling not to bring in the EMPTY tank(which I was only trying to open the door.) He then asks " is this a high-low" tank? And proceeds to say "I'm not certified to refill these yet, won't be for another 2 days, and I'm the only one here." I plea with him saying my forklift ran out of propane after loading a truck and it's sitting in my complex parking lot. Didn't offer to give me an alternative or let me know when someone would be able to refill it. Makes you wonder what his job entails other than not helping potential customers. That will be the last time I try to get propane from there.
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December 2023 by Raid H.
No propane last 5 days they said they don't have a qualify employee to do that ...........
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August 2023 by Marilyn Bahoura
I seen bad reviews it’s shocking to me! They have been so nice and sweet to I had rent a u-Haul after my apartment building burned down. Very grateful men who worked there
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August 2023 by Sam Gachupin
Steve was a great at processing my trailer order, setting up the trailer to truck, and deprocessing it at return. No fuss just great service. Mission accomplished on my side. Thanks Steve! --Sam
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August 2023 by Ram Mohan S
There were multiple issues:* Gas was provided with less than 1/4 tank gas.* The container area was filled with metal clippings that was dangerous to use it. We had to clean it to use. Not sure why we are asked to keep it clean but the next customer gets it in such a health hazard state.* The vehicle was showing engine oil life as 0% and the check engine light was turned on. This is another potential vehicle s stalling on the way causing issues for the customer.
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August 2023 by melissa brown
I recently rented with this U-haul location. Everything was great! Special thanks to the young lady D(i think) (pink hair lol) She was a delight and the return was easy
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August 2023 by Peter B
Very nice and friendly staff. I was taking care fast with renting a trailer and it was really easy. Steven was by himself at the time and he was working with 3 customers at the same time. Its hard to get this kind of service this days.
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June 2023 by Dan Tran
Good service but Check-in procedure is a bit complicated
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June 2023 by Zhen Wang
Rented a motorcycle trailer today.The entire team was helpful and professional. Super recommended to all my friends and family, especially considering the challenges of the location size itself
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February 2023 by Ahnaf hasan
I need a 10’ van and had to go there as it was the closest to me. Before went there I saw the reviews and it was horrible but when I went there I was surprised. The people were working inside were very friendly and helpful. It was a piece of cake. I actually asked them about their bad reviews and they said they didn’t have no manager before but now they have new manager and everything is fine. Thank you.
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January 2023 by Alex Bollin
Had to drop off my uhaul here around 5pm one night. Forgot something in the truck and came back early the next morning. Female who was moving the trucks after intake stole it instead of turning it into their lost and found. Welcome to the neighborhood.
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October 2022 by Joseph Meredith
Just picked up a trailer to move my son to Colorado. Steven took care of me, he was awesome. Couldn't of ask for any better. Thx
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September 2022 by Mallory Manns
Absolute waste of time. Had to schedule 3 weeks out because of part availability and they still ordered the wrong part. It's been a week since my original installation appointment and the manager doesn't feel this is a problem, and probably still hasn't ordered the correct part. I wouldn't actually know, because they refuse to check, or do anything to look into it, which is awesome cause I already paid. Avoid this place at all costs.
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May 2022 by L Van
I went to this location to rent a trailer. I had to listen to the co-worker run his mouth using profanity complaining about customers and the propane tank. I used my 24 hour rental for just under 3 hours returning it the same day before close. I was charged an extra day plus an after hours return fee even though the same guy that waited on me was the one who took the trailer off my car. I have wasted 2 days calling to dispute an extra $51.74 that was fraudulently put on my credit card. I was asked to provide proof of return because they won’t answer the phone when I spend an hour of my time calling customer service . I told them to check their cameras. DO NOT GO HERE!!!! Worst experience I have ever had.
