-
November 2023 by David Evans
Save yourself the time from having to go to the one further out from them and just go to it first. This UPS is always having some type of issue when I go there, either the scanner down the internet is out or they’re just being hard to deal with.
-
November 2023 by Nayem
Excellent and quick service. Always return my stuff there, never had an issue.
-
November 2023 by Missy Spect
Every day seems busy for this location, but Mondays especially however the two young ladies today were working quick and efficiently. When it was my turn I was greeted with a welcoming smile. Most importantly Sara was kind and patient with explaining the Amazon process which I’m fairly new to and helped with my Amazon binge ordering returns. Looking forward to making this my new ups store for the holidays
-
November 2023 by subrina begum
Manager name Shara .she is so rude and on her phone Talking to someone else while we are standing for service.After she done talking let us she can’t help us because it’s closing time she has lots to do still. Do not recommend this location.Such a poor customer service.I hoped owner will use this as positive feedback.Otherwise you will definitely lose business.Thank you anyway
-
September 2023 by Deborah Jacques
Excellent service each time I brought returns for Amazon. Friendly & efficient staff.
-
September 2023 by SYLVAN TRIGGS
A Noticeable Decline in Service Since Owner rarely appearsRating: ⭐️I've been a long-time patron of this UPS store, but lately, the quality of service has declined significantly. It seems like the owner is rarely present anymore, and the staff left in charge are unhelpful and at times, outright rude. My recent experience requesting services was met with a lack of enthusiasm and limited assistance. I had to ask multiple times for basic information, only to receive curt responses. It's disappointing to see a once reliable store decline so sharply in customer service. Would not recommend until improvements are made.
-
August 2023 by April Foust
I've been here twice to return things I regretted buying on Amazon (buyer's spending money guilt, nothing wrong with the products) and it has been a quick and easy process even though I brought multiple items each time. I will go here again to take care of similar matters (like maybe immediately because I forgot one of the return items).
-
August 2023 by Rob Delisle
Poor customer Service. They up sell shipping but there are no guarentees on any of the up sell times. And there are no refunds. Beware its a great scam. Paid for 2 day then paid extra for a.m. delivery, The tracking shows 3 days out and delivery in the P.M. Each branch is different, would not recomend this office branch location. I should have checked out all the poor reviews prior to using this location. These reviews speak volumes!!.
-
June 2023 by Miranda Wagner
Had a last minute deadline day return and didn't have the label, they're excellent with sending to print (minor charge) and saved me the stress! Very accommodating, helped with three pain in the butt Amazon returns. Ample parking in the back, opposite side of the pumps, entrance on that side as well. I will definitely use this location again!
-
June 2023 by Faras Maroge
Been going there alot for all my packages. Never had a problem. I guess some ppl that were unhappy came out here and left some bad reviews while the 1000s of rest of ppl don't leave a review lol. I gotta go drop my package soon. Came here to see the hours when they open I live behind this office. Very convenient.
-
May 2023 by David K.
That huge monster of a so-called lady must be fired. How long will you allow your business to fail because of a rude employee. Put one of your family to work or hire a senior citizen. I'm done with your location. You've lost a lot of business by losing my company.
-
May 2023 by Andrew Arthur
The staff was friendly and efficient- I will be going back for all of my shipping needs!
-
May 2023 by Marc Anderson
Just attempted to return some Amazon packages, and felt really rushed even though they weren’t busy. The associate even answered the phone in the middle of my transaction. When I asked questions, I was pushed off and the answers made me seem d**** Unimpressive customer service is surprising for UPS stores these days.
-
April 2023 by FOREIGN DOMESTIC
Rudest staff. They seem to hate their job and lives. Not to mention the price gouging on their packaging supplies. I dread having to walk into this place
-
April 2023 by Steven Knowles jr
I come in they always take care of me whoever working never had a problem easy to access in and out plus the people I have interactions with have been great the guy and the two girls that I see there when I go there