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February 2024 by Dean H
This bank in general is absolutely terrible and I mean TERRIBLE there app is worse than there customer service never right days to update transactions and simply don't work just like there employees no surprise there and there ATM o boy have fun with that o and they charge you an overdraft fee when it's there app fault for not updating your transactions so you spent more than atended
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January 2024 by JONATHON GDYRA
The absolutely worst Huntington Bank branch I've ever been to. They are always understaffed and the ATM machine is broken more than the McDonalds shake machine. Stay away from this awful place.
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January 2024 by B C
ATM never works for deposits or withdrawals!
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November 2023 by studio57 Recordz
Never opens on time. Customer service is horrible. They close without warning and leave customers outside in the rain with no explanation. Worst branch I ever used and I travel the US for my job....yuk.
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September 2023 by Julie R.
Great service and knowledgeable staff. I was in and out In a timely manner too. Really appreciate this location.
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September 2023 by Zack Victor
I’m a manager of a retail location and I’m told to go here for change runs. No other location unless I want to leave the employees without a manager for another 15 minutes. I tried calling the first few times for change order, like every other retail job on the planet, and they just cut me off and told me to just come in. Then when I come in with my list they’re annoyed it takes them a while. Make up your mind!
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August 2023 by Jennifer Volk
I just wanted to say I went into this branch today to resolve a bit of an unusual situation. The young man helping me took the time to listen and the extra time to make a few calls to help resolve my issue. While I was waiting as he made those calls, every customer that came into the branch was happily greeted by the employees who seemed to know most of them very well. You could tell they cared, and it seemed to me that these customers preferred to come inside the branch just so they could see all of their favorite tellers. Especially with all the disconnect these days, it was really nice to see this, and it put a smile on my face.
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July 2023 by US Bangla
Went today for Notary for a piece of document, waited there 20 minutes. After 20 minutes the branch manager said she won’t be doing , have to come 3-4 hours later. She acts like president of Huntington Bank.They are very rude, ppl come and goes they have no greeting at all.Thinking to change bank to Chase Bank.
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April 2023 by barbara krygel
We submitted a cash deposit in the bank with a teller. The deposit never posted on my account. Fortunately, I have the deposit ticket, but all of my funds are on hold for 5 to 7 days while they research the transaction. My account has been placed on hold and I cannot access my money. This is crazy I need the money to pay for a medical procedure and now I'm concerned about the status of my social security check. I have been a loyal customer for many, many years and extremely disappointed in Huntington. It seems no one can or wants to help me.
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April 2023 by J B
Nice bank and nice staff. Never had an issue since they took over TCF accounts.
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March 2023 by Amy M.
HORRIFIC!! When I arrived I was told they wouldn't see me without an appointment. Ok fair- I didn't know their policy. I wasn't impressed that the the teller asked me what I wanted in a bank full of people. I was in the lobby and not in line. Sorry lady, I'm not telling the world my business. So I sat and waited 15 minutes to find out if they'd even see me.They were able to see me. The customer service person pulled a can of Lysol and sprayed down the chair, table and air where the last person had been. My asthma wasn't thrilled with the idea but I lived.I went for a name change and a withdrawal. I spent minutes trying to figure out what information she wanted from me. She kept asking for my address on the account. I confirmed the address. I gave her my license, and I confirmed the old address. She became frustrated with me because I wasn't telling her what she wanted to hear. I still have no clue what she wanted. I know where I live. She then went on to tell me that she couldn't change my name and to just carry two licenses around. I said my understanding is that is illegal. She then went in to say I was wrong and she's a paralegal. Um.....??? I didn't go to the bank to get legal advice but thanks? She sent me back out to get in line to get my cashiers check. On the way out of her space, I got a Lysol bath. I handed the teller my old license (I only carried it to get the name change) with my old address and was able to get a rather large check from my account with inaccurate information, great work team!! Needless to say, I'll be closing that account in the very near future. Moral of the story: believe the reviews.
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February 2023 by Ronald Zielke
Such a delightful bank,treated with a "welcome"quick service. Sometimes atm dont work,just go inside. All these employees,should be giving credit.
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February 2023 by J N
This location is atrocious. I was surprised to see 2 stars initially and now I completely understand. Slow, workers are busy doing everything BUT working. Never seen anything like it.
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January 2023 by Ronnie Jones
Awful bank. Worst experience I have ever had with any bank. Incompetent, rude, predatory. This bank is everything you don't want a bank to be. Please look somewhere else
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January 2023 by Jon Abraham
We will take our money out.Whoever working the window today needs to be let go. (He?) didn’t welcome me or try to let me know that the lane with the green light is shutdown.
