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January 2024 by King KB
The lady with red braids at the front desk was very rude. It’s my first time coming to concentra and i walked in and she was already flipping through some papers as if i wasn’t standing right in front of her but when she did address me , she asked what did i need help with and i said i wanted to be seen and she said “ FOR “ with an attitude , and i walked out then i heard her say “ oh … okay “ . it’s 8am in the morning , if you can’t preform good customer service don’t come to work . especially in a field where people are coming in not feeling well already . will now be going elsewhere.
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December 2023 by Andrew Williams
Everyone wa s very kind, very easy to work with. A few people there but I got thru very well. Everything was great until I reached the on staff medical person in a lab coat. No idea if she was even a doctor, never addressed herself. But whomever the blonde was. Ruined the whole experince with a nasty attitude and didn't listen to my problems, long as she's there, I don't see how that place could ever get a better review then a 1 star.
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December 2023 by Corinthia Walker (Cori)
The wait time at this facility was not great at all. Upon arrival I was the only patient to be seen in the waiting room. There were many staff members at the front desk. So the check in process was great, however from the time of check in to actually being seen was over 45 minutes. Unacceptable!
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December 2023 by Kayla McCloud
Sat in the waiting room, bleeding for 2 hours before I was seen. Was told front desk never put injury on the board. Watch about 15 people that came in after me, get taken back. Front desk staff have attitudes. I HATE going to this location. Unfortunately I didn't have a choice due to it being a work accident.
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December 2023 by Jamie Vanassche
I was told that I need to see my dr and see if she thought I needed a sleep study or to get a note from her say I was good I don’t need one. Well I got the note and when back to concentra and they told me that they never told me that and I had to get the sleep study or I would never get my med card again. Never want to go back and deal with them again
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November 2023 by Michelle Jones
My experience at Concentra was real good. There was not a long wait they were pretty prompt. Very polite. Nice.
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November 2023 by Ronnie Jones
Yikes, these guys actually do not know the guidelines for a DOT exam. DO NOT TRUST THEM. I went to Henry Ford instead and they said the vision guidelines at concentra are incorrect and so are the medication guideline.I don't think thier medical examiner even know what he's doing.I would give 0 stars if I could.YOU DO NOT MESS WITH SOMEONES LIVELYHOOD!!!
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October 2023 by Paul Zimmerman
The doctor there is being paid by the sleep study clinic to fail dot physicals and require a sleep study they don't need. DO NOT GO HERE FOR DOT PHYSICAL. THEY WILL SEND YOU FOR A SLEEP TEST. All the doctor cares about is her pocket. She didn't even do a properdot physical. All she wanted to talk about was sleep apnea. I guess every man that drives a truck over a 42 with a bmi over 40 has sleep apnea. I felt attacked and discriminated against. I am not sure where doctors are trained, but some retraining is needed or a new doctor. I will not be going to this location again. The only reason I use concentra is because my company pays for it.
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October 2023 by Chrissy Coleman
1st time I was sent to concentra through my job concentra lost me in the waiting room. I sat there for over an hour watching people who came in after me come and go. Once they got me into the room to see a Dr. Things seem to get better until my 2nd visit to see their physician. The Dr wrote me a prescription for a medication the government has put a stop to months ago. Then on my final visit I was RUDELY spoken to by one of their physicians for doing something their PREVIOUS Physician told me to do! Physical therapy on the other hand was GREAT! If you need physical therapy I HIGHLY RECOMMEND! DR. On the other hand... I'd suggest a second opinion!
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October 2023 by Joi Brown
Very fast and professional staff. Appreciated fast online sign in exp. Went for employment physical. Doctor very efficient.Only downfall was the urine mark on the large cup expected for me to fill to the black line.I’m a senior and every one don’t put that much urine out at one time. Then the tech politely dumped my urine which was a notch below the line. I had to wait an hour to drink 4 8oz cups of water for more urine. Other than that very clean spacious nice clinic.
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August 2023 by Quintin Mills
Go elsewhere if possible. Front desk staff having unprofessional conversations and not doing thier job. I was told to notify a front desk worker when I completed a form they text me .... doing thier job .... I filled it out and the front desk worker left.After ten minutes she came back to clock out and said I told u to tell me when your done I said u left she said tell somebody else now it's an hour later and they are taking group photos while I wait . This was supposed to be a physical and drug screening. It was only three people in the lobby as well
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August 2023 by Lizzy B
Had to go to this location for a drug test for a new job. They got me in and out quickly, and everyone was very kind and even showed support for the new job. Not to mention it’s very clean!
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August 2023 by N0XP Gaming
Went to get stitches removed from a non-work related injury. Got charged $135 to be told they couldn't remove the stitches during that visit. I'd have to come back at a later date because I wasn't healed yet. Apparently the amount I paid was non-refundable and I'd have to come back and pay the same thing for a second time. Unless going for a physical or drug screening required by work, I DO NOT recommend going here. Worst review I've ever wrote but no one even cared to assist me with trying to get my money back for a service that was never completed
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August 2023 by Lesia Clark
Very pleasant and professional environment.. I dropped and broke my phone on the way in the door and one of the nurses was nice enough to try to charge it and assist to see if it would work..Nice people clean as well rapid service
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August 2023 by John Collins
Waited for 3 hours, came in for drug screen, physical, and HPE. They never told me the physical therapist was not there until after my 3 hours in the waiting room so I had to go to a different location the following day to complete the HPE, Very disorganized. However I will say everyone there was very nice. Plan on waiting for a long time to see someone though.