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“I use this post office for business and personal mailings. They are very helpful and you can use stamps or pay any way. The Troy location was cash only when I went and was busy as heck. The masonic location is never overcrowded when I go and am met with professional employees.”
8:30AM - 5:30PM
2632 S Rochester Rd, Rochester Hills
Post Offices
“Always a great experience at this Rochester Hills United States postal service. Everyone is extremely helpful and friendly. If you need help they are always more than happy to help out. Very clean and organized, and this post office is always my go to. I highly recommend the United States Post office in Rochester hills!”
“Chris was super helpful in getting me the right envelope, describing the price system and ensuring the right package went to the right location. Appreciate his patience and support during such a busy Saturday. He managed the long line with ease. Thank you so much team, you made this my go to USPS!!”
“I always have the best experience at this Centerline, MI location! im always pleasantly greeted with a smile and care from Toni, Felicia and Dan and it's been that way since my first visit years ago! In the course of running errands years ago, I needed to stop in to mail a few packages, letters and flats I had accumulated about 25 minutes before closing. Toni helped me out with a pleasant attitude, patience and accuracy. I have come back to this location for years as ALL the staff have ALWAYS treated me with patience, respect, kindness and most importantly, speed & accuracy.My only request is to the USPS Postmaster to please update, renovate and add ADA compliant entryways to outside and inside the building of this Centerline, MI location as well as ADA parking spaces. The entire staff, Centerline residents and ALL customers deserve a fresh, bright, modern and ADA compliant USPS Post Office facility. Other than the request to update the building, I love this USPS staff at the Centerline, MI location!?”
“Our mailbox got knocked over from the heavy snow and the subdivisions snow plowings last week. Quick service n was shocked they were able to hold our mail in less than 24 hrs after I signed up online to have my mail held for pickup! A+”
“Went there on the 29th of March for a passport appointment after getting appointments after appointments cancelled in Detroit, was late due to traffic , lady Deabra was very welcoming and squeezed me in. I appreciate it and I didn’t have all my stuff together, she helped me put my papers together and explained somethings to me , that’s good customer service, as a manager of a customer service group myself, I was very grateful that I didn’t have to reschedule, thank you deabra, loved your hair and overall appearance! Young lady that works the window in red wig is very much not nice, need to work in the back in your cheap looking wig , miss Deabra giving you a run for your money up in there , maybe that’s why you mean to people at the window.”
“In this very confused and disturbed world where little comfort and trust abounds... I must say y'all are Literally above and doing a great job here!! Kudos to you all”
“Unfortunately, I didn't get the name of the lady that helped me, but extremely helpful and kind. Perfect example of what I strive to be when helping others.”
“My experience here has always been good. Friendly staff and efficient at working thru the sometimes long lines.
Also have had various mail carriers over my 25 years in Warren and I can’t complain about any of them!”
“Now a days they have removed the option to ring the bell after getting inside the room. Handicap entrance button does not work even though there are markers telling us to get in by using the button”
“Used the drop in mailbox to return a small package I already labeled on Monday at 5:50 or so, when there was a busy line is around 11 people. Within just 1 day they updated it at around 9:30 pm shown on ebay (then arrived elsewhere 1 hour later). I wish it was slightly earlier like at 6pm but that's still great updating time!”
“I don't know how I got so lucky but I had a great experience at this post office. I admitidly have only been in the post office once that I can remember as an adult. I have never needed to send verified mail before. When I walked in I was greeted by both employees, and (I feel so bad for not getting the name) the female postal worker came out to the keosk to walk me through sending the letter and sending it the right way. She offered this help paitently as I clearly had no idea what I was doing. While out there regulars were coming in to check thier boxes, she greeted them they all seemed to know eachother by name. It was almost like a family diner feel. So I don't know who is rude there but my interactions were 5 stars.”
8:30AM - 5PM
15285 Samohin Dr, Macomb
Post Offices
“I was helped by a very friendly worker guy in the parking lot when i was lost. Also, the worker inside at the door (Masu?) was very friendly and quickly got my package pickup for me.”
“I’m from Virginia and staying with my mother who lives 45 minutes away. It’s so convenient that they stay open until 7pm. The postal workers are all very pleasant as well. I drove to the New Baltimore post office which closes at 6, they locked the door a minute before closing, as I walked up to the glass door- packages in hand, wouldn’t even acknowledge me. That was a 20 minute drive for me. I made the drive to this post office because a package had to go out- they work until the last minute. I’ve been here 3 times now & everyone is smiling, and kind. Even when I walk in 5 minutes before closing & 1 minute before close. I can’t figure out why it’s not rated 5 stars. They are the best post office in the entire area- and I’ve been to 8 within this 30-40 mile radius in the last 2 months.”
“This post office is one of the best. The employees work hard and long hours. Very respectful, well spoken an knowledgable. I would recommend this post office it’s clean, the kiosk is available, significant room to mail products The parking space is very spacious… Employees seems to greet with smiles and compliments with a great sense of humor. Enjoy your shipping experience , smiles and kindness is contagious :) I’ve been to many of offices and this one is still by far serving a variety of business customers etc, a large volume of mail with kindness…. Good attitude and patience works..
I know you are doing your best, but I can use more assistance to correct, or resolve a shipping issue that occurred. This would be my approach forward to receive sufficient service if a mishap took place. I have notice hard working customer service, and customer complaints. ??”
“I put the wrong address on an important package and it was lost in an apartment complex next to the office I expected the delivery at. Velda Young found my package which was business cards and called my cell on the card to let me know she had them. She waited for me to come and meet her and gave me the package I had lost. She went above and beyond to make sure I got my package and saved me time, money and hassle of reordering. She has restored my faith in humanity and there are still great people out there who hold their profession on a higher standard than just another paycheck. Thank you Velda!!!”
“This five star rating is for Jordan, the kindest postal worker in the united states! Thank you for one of the best customer service experiences I have ever had!Peace and blessings to you and your family!”
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“It appears as though this location is consistantly operated by just one postal service employee. She appears to be overworked. May be reason for her unfriendly demeanor. However i find that speaking to her with kindness & empathy brightens her attitude.”