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September 2023 by Debra Schultz
Norm was helpful and knew exactly what I needed. The order was placed with efficiency and quick delivery assured. I highly recommend Metroline.
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August 2023 by Brad Hodge
I've been using Metroline Direct for many years and I have worked with Jesse multiple times over the years. His knowledge, his thoroughness are always terrific and he does a tremendous job. I look forward to working with him because he is so good at what he does. Thanks Jesse!
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June 2023 by Samuel Levine
Wonderful service. Tyler, Norm, and Jessie were great at communicating, friendly, and understanding of my absolute cluelessness with phones and setting them up.
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March 2023 by donald lemay
Metroline Direct truly went above and beyond to help me with my programming issue on a Avaya Partner, even though I was not even their customer. This level of dedication and willingness to help is truly commendable and speaks volumes about their commitment to providing exceptional customer service.Their prompt response and efficient handling of my problem demonstrate their expertise and knowledge in the industry. It's clear that they truly care about their customers and are willing to go the extra mile to ensure their satisfaction.Overall, I highly recommend Metroline Direct to anyone in need of telecommunication solutions. Their exceptional customer service, expertise, and commitment to excellence make them a top choice for businesses and individuals alike. Thank you, Metroline Direct, for your outstanding service!
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February 2023 by Jeff Malterre
I called to check if what I wanted was in stock, the person who answered was very helpful. Also thank you for the quick shipping.
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December 2022 by Al
I've always had a great experience when dealing with these guys. Especially Jesse in tech support. Never failed to resolve my problems. Tyler is my rep and does a great job as well.
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December 2022 by Brian Speicher
I have ordered from this firm on several occassions and the process runs smoothly and the pricing is very competitve. These were personal purchases in support of my full-time position.
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November 2022 by James G.
We purchased new phones. The company sent us used phones, 2 of which did not work because they were registered with other companies. We sent the two phones back, and they sent two more used phones. One of the phones worked, while the other phone did not work at all. The company refused to send us a replacement phone (or refund) and told us to contact the manufacturer. Plenty of other options out there - don't use Metroline.
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October 2022 by Lawren C
Their customer service is exceptional. We have been a customer since 2016 and do not shop anywhere else for our company phone needs. Always come back to MetrolineDirect!!
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October 2022 by Donna Rock
You rate more than 5 STARS, equipment arrived and all looks "NEW" will test tomorrow and make sure all is working. GREAT JOB !!!
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July 2022 by Thomas Taylor
Had issues with a device. Delayed my shipment to my customer which made me look like a fool. They did send me another device almost a week later. There was no apologies, nor any real effort to fix the issue. When I called I was told well we can just send you a label and give you a refund. Had to basically beg for a replacement. It wasnt all staff but the one who answered the phone early. I will likely NOT order from them again unless they take time to fix this issue appropriately. ?
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June 2022 by Shane Gallagher
Great Company. I worked with Sherwin and I received excellent customer service.
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May 2022 by gsxrvett
Metroline has great Technicians. Jesse, has helped me over the years with so much information and tech support. And Denise has helped me over the years with sales. It's been a great experience and I continue to use Metroline for my company. I highly recommend them.
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May 2022 by Rohan
When it comes to support Jessie Sanchez and Chris Ritchey at Metroline Direct are Extremely Knowlegable, Experience and Patient. These are two guys I can always count on resolving issues or work arounds.Thank you
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May 2022 by Administrative Assistant
Very easy to communicate my changes for our phone system, Jesse remoted to my computer and completed changes efficiently.
