October 2021 by Michael Pardo
I've been dealing with Metroline for over 20 years and I can't say enough about how pleased I am with the products and services they provide. The success of my business has been tied to them on many occasions and they have never let me down.
September 2021 by Cassidy Cirka
Mario Villanueva is friendly and professional, he exceeded my expectations. He found the item that I needed within minutes, and quickly handled my order so that I can conduct business as usual. This employee deserves a raise!! I will definitely request him in the future!
September 2021 by Frank Faia
Have worked with Jesse and to pass he is super knowledgeable specifically requested he helped me with my assistant and had us up and running in no time at all
September 2021 by Amy Norton
Superb customer service. I'm a new customer and they went out of their way to assist
July 2021 by LLH Support
Always pleased with support. Low wait times, helpful and knowledgeable. Called in recently with an unusual issue and Jesse worked with me and another vendor to isolate and resolve the issue. Highly recommended.
July 2021 by G J
I needed some headsets for an important project and Norm with MetroLineDirect had delivered to me exactly what was needed on time. Really appreciated their effort on this and would absolutely use them again for our telephony needs.
July 2021 by Sunny Wong
I emailed them and asked for some information and advise, they got back to me in the same day. We had a few email exchanged and they always got back to me with the right informations and detail that I need for my project. Very friendly staff, fast responses. Awesome!
July 2021 by Steve Kuecker
This is Sally Kuecker and I spoke with Norm and has great customer service skills. He was super helpful. I would recommend them to anyone looking for telephone equipment
July 2021 by Mark LLOYD
As a telephone system installer/tech, I have dealt with Metroline for 10 years and have always found them to be extremely professional. Jesse has always been very knowledgeable and helpful in their tech support group and Chris has been a great addition as well.
May 2021 by Holden Hopla
MetrolineDirect is by far the best phone vendor I have had the opportunity to interact with. When I am looking for anything telephony related this is always the place I end up first. They have incredibly low prices (which I like as a hobbyist) and fantastic customer support. I had an issue with a brand new Avaya phone and these guys really went above and beyond to ensure that my issue was resolved to my satisfaction.Their selection of products is pretty wide reaching as well, the only time I have ever had to go elsewhere for my telephony needs is when I am looking for niche old stuff (Merlin Legend stuff) and it saddens me every time. I love these guys so much that I hate to spend money elsewhere!If you are in the market for anything Avaya, Cisco, Grandstream, Mitel, Nortel, or pretty much anything else, this should always be your first stop. These guys have a life long customer in me. Thanks for everything MetrolineDirect team, keep up the good work, you guys really are the best.
May 2021 by b honjiyo
I always enjoy working with Jesse Sanchez and the others from Metroline Direct. Jesse is very knowledgeable of the various Avaya products and has helped me a number of times, but what sets him apart is his people skills, he's very personable and makes the support experience fun.
May 2021 by Paul Olson
I've been using MetrolineDirect for the last 5 years now and the quality and service is outstanding. If you do have any issues with a preowned device the exchange process is simple and they take care of you. I would and have recommended this company to several other companies. Give them a shot, you will not be disappointed.
May 2021 by Hector at Teleworks
I want to say thank you to Jesse for the awesome tech support. I really appreciate your demeanor, and technical expertise on the Avaya IP Office.
May 2021 by Jack Visger
I've worked on numerous Avaya IP office issues with Jesse Sanchez. His depth of knowledge has always resulted in successful results. His friendly and professional attitude makes working with him a joy!
May 2021 by dennis penrod
Jesse once again provided exceptional Avaya support answering all questions and guiding me through some tough Magix questions. He is a great asset, and just one of the many reasons i use Metroline for tech help!