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August 2024 by Lonnie Mazzaferri
This was our 3rd year back to beautiful Traverse City,MI for a week long vacation! We stayed in a gorgeous condo at Peninsula Bay Resort. The accomodations were beautiful and very comfortable Our balcony overlooked the pristine Bay. We would definitely recommend staying at a Schmidt-Rogers property.You'll have everything you need for a peaceful,relaxing,and super fun time!
Yolanda M.
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July 2024 by Trisha Kozu
Our family has a tradition of going up to Traverse City in the summer and for the last 2 years we have booked through Schmidt-Rogers Management. Both years they have been responsive and helpful through the process of booking and through our stay. This year we had a non-critical request and they responded and addressed our request within an hour. We look forward to booking through them next year for our annual trip to Traverse City!
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February 2024 by Ashton20191
Awful to work with. They couldn't even tell us the length of the lease PRIOR to applying so we could be aware what we're getting ourselves into. Very poor communication, save yourself time and money don't work with them.
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August 2023 by Sonja Siewert
Great property management company for our condo.
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March 2023 by Will Schrantz
The glaring issue with this company is communication and it is a major issue. If you put in a request for maintenance they never follow up even if it takes longer for the technician to come out (which is not the technician’s fault since they are very busy usually). The front desk almost never answer the phone and will rarely call back. If there is an urgent matter at hand with livability issues I’d be worried. Maybe you have to go into their office to reach them. It’s not hard to make an effort to communicate but they don’t seem to make such an effort. Looking at other reviews, it seems others have a similar complaint so it’s not just me.
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August 2022 by Memories Traverse City Rental
Horrible never again
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August 2022 by Dan O
Great team!
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June 2022 by Mark Johnson
We live in one of their HOA managed properties and the communication and follow through with Jeremy is terrible. The vendors come out and don’t perform the tasks properly, this management company is no where to be found.
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May 2022 by Sawyer Beaudoin
I have lived on a property managed by Schmidt Rogers for nearly 4 months.My experience thus far after initiating and seeing through 2 maintenance requests in addition to a few other miscellaneous transactions unfortunately leaves quite a bit to be desired.Currently, my confidence specifically in that future urgent (meaning detrimental to livability) matters will be taken care of ASAP with genuine concern and care for my and my fellow tenants health & well-being from Schmidt-Rogers Management is very shaky.As a summation of my overall experience thus far with Schmidt-Rogers Management, I see that they could use a STRONG improvement in the areas of Integrity, Communication (between management and myself as a tenant AS WELL as within Schmidt-Rogers Management company themselves from one employee to the next, to the next, and so on...) Reliability, Respect, and Equal Treatment/Prioritization amongst all properties regardless of social, financial, and/or professional status.Now I'm not saying that everything has been terrible, as Schmidt-Rogers has done good by my household in a few small areas; I'm still going to be optimistic and patient to see how other situations are handled in the future. Again: by no means am I saying they are a terrible company, I just believe there is some serious room for improvement and I REALLY hope to be able to amend this review in a positive light near in the future!
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May 2022 by Craig Eatmon
Horrible never again
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February 2022 by neale helsel
this is the worst experience I have ever had renting. Do not use this company unless it is the only option you have. I do not leave public reviews but i had to make a exception for this horrible company. 2 times I had to request maintenance on plumbing issues in the bathroom and both times it took them over a week to fix and both times they have tried to charge me over 1,000$ afterwards. I have had a running faucet in my bath tub for over a week now and they still have not fixed it. They have however charged me 1000$ without notice and have ignored all my attempts to contact them while also ignoring to repair the leak.
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December 2021 by George D
I would like to give the team from Schmidt-Rogers Mgt LLC a special thanks, especially Chanda. In the summer I stayed in one of the properties they manage and out of d*** luck dropped an item down the elevator shaft. After i called the mgt team, i expressed my concern and importance to Chanda the item to me. She valued my concern and assured me she would do everything in her power to help retrieve the item, which she did. In my opinion she went above and beyond my expectations. A special thanks to her and the rest of the team. Thank you!
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July 2021 by Phillip Jackson
Outstanding vacation rental experience in Traverse City, MI. Rental was well equipped and team was incredibly responsive! Wonderful to have such a turn key experience.
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June 2021 by Gary Ivy
It took 9 days to get a call back from them in regards to a question about my HOA.
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June 2021 by jill duell
Love Chanda!! She has been so helpful!+
