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November 2023 by RoxAnne Narducci
I went in today for get some foundation that matched my skin tone better. I was assisted by Star. They did a great job finding a perfect shade! When They found out it was out of stock they offered to have it shipped to my house. All of the staff was kind and helpful. I will be a repeat customer.
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October 2023 by Beetle Juice
I started coming here despite it being far instead of the allen park ulta and this is way better immediately you can tell management is better way more welcoming they need to do something about the one in allen park especially their managers this tops it hands down
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October 2023 by Anna Banana
Absolutely the worst Ulta store I’ve ever been to ? horrible unprofessional and rude employeesI am long time Ulta customer and this one experience made me to think about changing my beauty store preferences
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September 2023 by Clear rainbow
Had an hair appointment today for 4pm, I arrive at 3:58, Tony tells me she's running behind about 20 minutes. I said "that's cool, I'll shop around". It's gets 4:40 and so I ask another employee "will I get a discount, I've been waiting 40 minutes and she said only 20 minutes" she goes on with the fake sympathy and then says "oh really??!, she said she's almost finished, okay?" (In a sweet tone ofc) come 4:45 & I'm still waiting. I got up and left. No one tried to reach out to me or offer any kind of solution or just a simply apology. My thing is, if you knew you were going to be running behind, why didn't you call me and let me know you were running behind and that I should come at 5pm? Instead have me waiting there like Time isn't precious or like time isn't money. I am patient, for 20 minutes, but almost an hour, that's insane, unprofessional, and a hell no. You know us black girls don't play about our hair and it especially being an all black employee store, y'all should definitely know that. You reach out and let your customers know beforehand and there won't be any problems.Don't get me wrong, they were all nice and friendly, but having someone wait almost an hour without no prior notice before the appointment, is downright wrong.
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September 2023 by Danielle Ruffin
Great shopping experience!!! All due to Clarissa who gave exemplary customer service! She went above and beyond to make sure I found every product I came for!
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September 2023 by Shaunteia Bell
Jordan is amazing made me feel so comfortable there .she was so helpful this is now my store just because of her??.
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August 2023 by sarah esper
jordan and robin were SO amazing. they helped greatly and their customer service is pleasant to be around!! i will definitely be going back to this location-i hope i see them on my future visits :)
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August 2023 by Staci Plummer
I went to the Ulta in Southfield. It was my first time in there. First I wanted to say the store was exceptionally clean and beautiful inside. I was there for a hair appointment for my grandmother. She has Alzheimer’s disease and when the stylist Tonita was ready for her my grandmother put on quite a show. The end result was she ended up not getting her hair done. I tried to pay the stylist anyway for the inconvenience but she wouldn’t take it. She was very gracious and I appreciated that. Overall the experience was great! Great staff very friendly I would definitely recommend going here!!!!
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May 2023 by Caitlin Durnen
Had to go into multiple ultas the last couple of weeks, no one could shade match me right until a plus size girl at this location with curly hair helped me. I was able to find the right shade. She was so kind and helpful.
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May 2023 by sylvia reyna
Went in there to find some makeup for a girl trip and i was in need of some new makeup. Brejon was super helpful and got me some great products, when she wasn’t sure she about some products so she asked her coworkers and they gave her some great insight. love this location way better the woodward store
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May 2023 by P Chelle
Visited this location today (4/15/23) for the first time and had a very pleasant experience, specifically with Jordan! The store was out of stock with a couple things I was looking for but she reassured me that the store will be restocking soon, she also offered suggestions for another product and gave me a sample of a primer that I’ve been wanting to try for a while. She was extremely nice, patient and knowledgeable! Looking forward to visiting this location more.Thanks Jordan!!!
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April 2023 by Kiaya Wells
The ladies at the store helped me with all of my makeup needs! They answered my questions and took their time finding me the right products.
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April 2023 by Justin Reliford
I went in there to look for some skincare when I was greeted and helped by this wonderful curly queen named bri or Bre I think. She helped me get not only some great skincare but broke down how to use it and what steps. Love love love this location also I wish they had a Mac
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April 2023 by Olivia Renae
Super cool location!! I was immediately helped by an employee named Rachel. I’ve been wanting to try some new things with my lashes, and not only did Rachel help me with any questions I had, she also gave me some application tips that helped a bunch- AND she picked out a pair of lashes for me to try, which, I can honestly say are my favorite I’ve ever tried!! Literally perfect for my eye shape!
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April 2023 by Pkay Chelle
Visited this location today (4/15/23) for the first time and had a very pleasant experience, specifically with Jordan! The store was out of stock with a couple things I was looking for but she reassured me that the store will be restocking soon, she also offered suggestions for another product and gave me a sample of a primer that I’ve been wanting to try for a while. She was extremely nice, patient and knowledgeable! Looking forward to visiting this location more.Thanks Jordan!!!