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November 2024 by Greg Stephenson
Sabra at Tangos went above and beyond to make sure my drinks and meal was exceptional!
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October 2024 by babul arefin
Latrice is awesome and very helpful. Excellent customer service.
Rooms: Heavenly bed
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October 2024 by Andrew Yeager
Sabra was my dinner server. Truly outstanding service! Friendly, knowledgeable and prompt.
Also: at check-in, kudos to Shimere. Shimere was very helpful, polite and made me feel like a Marriott Bonvoy VIP.
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October 2024 by lg virtue
I have to take a moment to single out Shirmere, the young lady who checked me in at the front desk and Sam, the fantastic gentlemen at Tangos restaurant. Shirmere was extremely professional, polite and exemplary at her job. She is a fantastic first impression of the hotel. Sam was just as phenomenal, and his jovial personality and helpful nature was simply a joy! He always made sure I was well taken care of. I travel consistently for my job and stay in tons of hotels, but these two are the top 1% of anyone I've ever encountered in any type of customer-facing role, the hotel industry or otherwise. Whatever these two are making isn't enough! Increase their pay Westin!
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October 2024 by V K
Geared towards business hotel. Wouldn't really recommend for personal travel. Too many other charges to deal with. Worst restaurant option among the Westin's I have stayed at .
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October 2024 by Bree
Can’t give this place enough stars my fiancé and I got engaged and Charmaine at the front desk went above and beyond to make it special for our night. Shout out to the entire staff here!
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October 2024 by Danielle Brown
We stayed here in August 2024 we will serve breakfast and now we are here again in October 2024, not even a two month difference and we are told that they’re not giving us breakfast. You have to be platinum silver gold I don’t know if they are on the new management or what but the service is horrible will not be staying here again
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October 2024 by J - West
Best experience ever. So cozy and attentive to their guests needs.
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October 2024 by Eric Winter
Easy access to Detroit. Nice property, spacious rooms with wonderful showers.
Food and drinks: I had the wild mushroom pilaf dish. Very tasty! Thank you to Sabra for great service.
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October 2024 by Captain X
Wonderful and friendly staff, Everyone has a great attitude to make the stay comfortable.
Cl an rooms and good service in restaurant and bar.
Staff is very friendly.
Safe location and good parking.
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October 2024 by Jordan
Long live it
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October 2024 by Charles Thomas
I travel a lot with my business and I like to stay at the Westin Southfield Detroit not only because of the rooms and bed but mainly for the spectacular special host at the hotel. Barbara, Felicia and Charline make me feel so comfortable and they are so charming to talk to. After being on the road so much it’s nice to be able to stay at a hotel that’s just about as close as you can get to being at home. In fact Barbara, Felicia and Charline will go out of their way to make you feel like you are at home.
Rooms: Beds are fantastic, best beds I’ve ever had in a hotel
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October 2024 by Minister Mondale Jamison
What A Great Place to Stay And Get Some Rest & Relaxation.
Rooms: Very nice Rooms
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October 2024 by Damilola Asepo
I had the pleasure of interacting with Charmaine during my recent stay at the Westin Southfield, and I must say she exceeded all expectations! From the moment I arrived, her warm and welcoming demeanor made me feel right at home. Charmaine went above and beyond to ensure my stay was comfortable, attending to every detail with genuine care and professionalism. Her knowledge of the area and her recommendations for local attractions were spot on, making my trip even more enjoyable. It’s rare to find someone so dedicated to providing exceptional service, and Charmaine is truly a standout. I highly recommend the Westin Southfield, and Charmaine’s top-notch service made my stay unforgettable!"
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October 2024 by Maddie Evans
Restaurant was so nice! Had a lovely server named Sabra. She was so kind and gave great recommendations. Fries are amazing :)