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January 2024 by Diane Tapp
I was greeted immediately and quickly helped to choose new wiper blades. Another associate also then put them on for me, saving my frustration. Super friendly and helpful!
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January 2024 by Sally Smith
I found this particular O'Reilly's store to be lacking in displayed merchandise, especially near the front. Do they have a lot of grab'n'run? I felt uneasy shopping there.
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January 2024 by K. Watson
Excellent customer service. Fast, friendly and installed my part (tail light). I called on the phone before coming; polite and professional
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September 2023 by saki jaeg
Staff were very slow. A transaction that should have been done in five minutes too over twenty minutes
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August 2023 by Ryan Boyle
The fine gentleman there read my vehicle’s ODB2 codes for me, confirming my suspicion of a cylinder misfire. A new coil pack and spark plug, and I was on my way. After only a few minutes of figuring out how to change them out and I was up and running again.
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July 2023 by Megan
Kimarhi was great! Just went into purchase a cabin filter and was welcomed with a smile. He was quick to help. I was out of the store in less than 2 minutes which I really appreciated. Didn’t even have to ask either. Very clean & welcoming environment and the other gentleman was nice too. I will be back!
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May 2023 by Kachi's Kid
Listen to me please, I had one of the best customer service experience in my life with Shawn at this location.I came in with an plate holder exchange, a 70lb. battery, and some old oil that need to be recycled. I didn't even expect a core charge on the battery because I didn't purchase the battery there. Well, I left there $10 richer, and the oil was taken care of. O'Reilly's look out for Shawn, he is the reason why you get repeat business. I won't go anywhere else.
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May 2023 by S Pasta
They don't price match. I pulled a local competitor's price up on my phone & on two separate occasions, was denied the price match.During the first instance, I actually asked an employee if the store price matched before I picked out my items AND WAS TOLD YES!!!I got the same answer both times I was denied, and that was the price was too low.. Wouldn't it make sense to offer honoring whatever amount they saw acceptable instead of charging full price?Unfortunate because I like shopping here. The staff is usually cool and friendly. One staff member is pretty rude but she's easily avoidable. She'll never greet you or ask if you need help finding anything.Also to be clear, the price that I had found was an in-store price, and the competitor has it in stock. I actually placed my order for it online and I'm on my way to Advance Auto Parts in Clawson to pick it up right now. What a shame...Wondering why I'm rating five stars? It is simply because I shop here often and the people, for the most part, have heart. And this place carries evaporust hella cheap compared to anywhere else locally. ¯\_(ツ)_/¯
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February 2023 by Derrick Miree
Great Customer service
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February 2023 by Deanna Bingley
Everyone here is always so helpful and friendly!
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January 2023 by Ily R
Lawrence is awesome! changed the tail light bulb on my dodge Ram. Very friendly and knew exactly what he was doing, had it done fast! I appreciate your help and time!
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December 2022 by Mike Hardie
helpful employees, easy to find what I needed. good place
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November 2022 by Ciupakr
Always willing to help. Actually sent me to another source, knowing they couldn't help me. I only go to this one store for my auto needs.
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September 2022 by Otis C. Evans II
Always helpful and nice.
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July 2022 by Paul Sielinsky
Knowledgeable staff can answer all your questions. If they don't know it in stock, they can have it the next morning.