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August 2024 by Paul Loewer
Terrible customer service. Non-responsive to issues. Don't answer the phone when called. Overall very apathetic towards customer care.
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August 2024 by Shalimar The Great
This is the worst pharmacy. They refused to fill 2 medications ( with 2 valid refills remaining ) I've been taking for 20 years after they took over Rite Aids business. That then led to a hospitalization which has cost me thousands. Their pharmacists are untrained, rude, and do not care about their patients at all! Do not make the mistake of dealing with these people. Your health is at risk, and they could care less.
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July 2024 by Sarah Nagel
Clean and nice people. The pool with someone is not a big 6666
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June 2024 by Al Bradford
Worse pharmacy ever. Understaffed. Unorganized and slow. It's not their fault. This seems like a company issue. Try calling there. You will wait 20 minutes at least. I may need to switch to Amazon.
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January 2024 by Kasey Uptergrove
The store itself is fine. It’s the pharmacy that is a HUGE issue. The pharmacist is a complete jerk. The technicians or whatever you want to call them never have any idea what they’re doing or let alone speak english. And they never have my prescriptions that my doctor had clearly sent over.I just waited 10 minutes in the drive-through line and then another 5 minutes at the window before anyone came to help me. Then they tell me they don’t have any prescriptions for me. And the ones I’m taking I have to take at certain times or my body gets screwed up. So I call my doctor to confirm that they had sent it. My doctor states that they had sent it over Friday and the pharmacy had confirmed they received it Friday night. Yet the pharmacy still claims to not have my medication!This is not the first time this has happened to me at this store. If there were somewhere better in South Lyon to take my prescriptions to I would but unfortunately there is not.
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January 2024 by Linda Lockett
12/25/23: I’m sorry your team members were working on Christmas Day, but at same time I’m thankful you were open. I bought 2 cans of soup for a Christmas Day recipe, went to prep, realized I had bought the wrong flavor, zipped to downtown SL hoping something was open… Not only were you open, but you had Campbell’s cream of chicken soup in stock. Saved the recipe! Thank you!
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November 2023 by FrankTime
Customer service at Pharmacy is horrible at this location.
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November 2023 by Rachel Boling
Pharmacy is horrible at this location.
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November 2023 by Sue B.
Very mismanaged store with a rude staff. Nobody knows what's going on in the pharmacy. Just shut it down! It's useless.
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October 2023 by Rashelle Jaquand
Worst pharmacist ever. I called on Sun Oct 22, 2023.
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October 2023 by Beth Sommer
The worst. Absolutely no idea of customer service. I had an appointment for Covid Vaccine and waited 50 minutes for it. The worst pharmacy I ever been to. They do not want to help you
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October 2023 by Greg Poulos
You know what's infuriating? Waiting 50 minutes past your scheduled immunization time and then having another person get called back before you that arrived 20 minutes after you did. If you want to be forgotten, then this is your Walgreens. DO NOT GO HERE.
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August 2023 by TomZ07
Pharmacy staff not to friendly or helpful.
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August 2023 by Marcus A
Literally have been waiting over a week on a prescription. They tell me it’s on back order and have no idea when it’ll be in. Seriously?! So now what?
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August 2023 by Brandon Kisiel
Very very slow service, took months to get adderall refill
