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February 2024 by Becky Wisniowiecki
They are so nice and helpful here! Although my old car wasn't worth putting in a new trans, their customer service was excellent throughout the process of finding out what was wrong, at no charge. I was going to junk the car and they offered to buy it off of me too, which was so convenient during a stressful time.
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December 2023 by Jim S.
Thought I had a transmission going bad. RC took car for a test drive and told me it was a wheel baring. Honest diagnosis, when I was ready for some bad news. Saved me $ and made a loyal customer out of me.
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December 2023 by John P.
After bringing my vehicle there several times, Dell told me that I needed a transmission.I wanted a second opinion, and brought it to A1 auto and transmission in Madison Heights. They did a simple diagnostic check and discovered that I needed a Transmission Solenoid Set, which saved me over $2500. I don't know how Dell gets any good reviews. Don't trust him!
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December 2023 by Stephane Cloutier
Had work performed on a 2014 ATS for leaky transmission lines. Work performed well, on time, and with uncommon courtesy. Thank you.
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October 2023 by Mike McDonald
Great place to do business with
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September 2023 by Berkley Appliance
They are the best.Service: Transmission
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July 2023 by Kristie Johnston-Ritchie (Kay Jay)
Had a perfect experience. My car is running amazing! So glad to have her back. Thank you guys for all your hard work and dedication to the job ☺️
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July 2023 by Doug Drawbaugh
Great shop/owner/manager. Prompt knowledgeable diagnosis & referral. Very enjoyable to work with. I'd trust my vehicle with RC Trans anytime :)
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July 2023 by Kyle Smith
Been using these guys 4 years great work very professional and reliable and honest. Dell is a great technician ??Services: Transmission
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June 2023 by Don M
Trans shop says they won't swap a factory transmission out with the exact same transmission...can hear the dude in the background saying tell him we won't do it. He clearly doesn't have a clue I just told you swap a 5 speed factory transmission with another factory 5 speed. So what do you do here? Definitely avoid this shop.
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June 2023 by John Hoover
Wasn't sure where the leak was coming from. They diagnosed and contacted me quickly. The price was lower than most shops and service was incredible. These are now "my guys"!!!
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May 2023 by Carl Young
Bad news I need a new transmission, great news they performed the inspection and let me know the replacement cost free of charge. Great experience ?.Service: Transmission
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April 2023 by Juleen H
I recently had my car serviced at RC ***************************** I want to especially thank **** for his great knowledgeable service to include he showed me the part that was defective and explained to me what was causing my car not to change gears. It was a scary time for me just wondering how much a transmission repair would cost but **** explained to me what the problems might be and gave me an honest estimated cost. Thank you for helping me through this scary time. He gave me an estimate on the time it would take and he finished it early.The young man who helped me with the payment was very efficient and knowledgeable. He was the son of the owner.
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January 2023 by ruckus
Idk about this place anymore. I went there several times back when randy was still alive and everything was wonderful, great service, very knowledgeable and good prices. Unfortunately it seems to have gone downhill since then. Took my camaro there with a manual transmission for an issue I was having. They clearly drove the car about 10 feet and came up with some silly diagnosis. After discussing it for about 10 seconds with me he realized he was totally wrong and said he would take it for another drive. After this drive he claimed the synchros were bad. Said they don’t rebuild transmissions and that I would have to buy a new t56 and have that put in. The issue I was having affected all 6 gears plus reverse. Apparently he (Del) thought all 6 synchros went out at the same time?? Give me a break. Took car to a different shop who actually took the time to correctly diagnose the issue. It wound up being a simple fix, essentially just a clutch adjustment. Glad I didn’t listen to Del’s advise and buy a whole new trans!
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November 2022 by Jordan Dekker
Pretty annoyed with this place.On Monday, I called and talked to a guy who "just works the phones and doesn't know much about transmissions," and there wasn't anyone else there at the time who I could talk to. I called back on Tuesday and talked to a guy who was very knowledgeable and helpful, and made an appointment to have a transmission fluid drain and fill done today.I dropped off my car last night using the key drop. When they didn't follow up with me by 1 pm today, I called and they said they had no record of my appointment. They also said that they didn't have any transmission fluid and to have it done today I would have to pay an extra $100 for them to get it from a parts store. The guy I talked to didn't seem to have much customer service skill and implied it was unreasonable for me to be upset. They weren't willing to waive the extra cost even though this was due to their screwup. I'm now out $30 from ubering back and forth.When I asked, they did offer to give me $20 towards the uber for me to come back another day, but after this experience and their attitude, I'm just going to go somewhere else.
