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December 2023 by Kelly Vettese
Have been with the Credit Union for approx 6 yrs…last month I would have given them 5 stars…however the new updated supposedly upgraded app sucks! I loved to be able to turn on & off my card whenever I wanted…I was FINALLY in control of my $$…For 2 yrs I have traveled an hr to do banking…I LUV everyone at the Troy branch…Shelley & Wendy are some of the best bank employees I have ever encountered in 50yrs…I however HATE the new app…I am NO longer in control of my $$…I now have to wait for atleast 24hrs after turning it back on to use it…which allows times for fraudulent charges (which has happen to me)my son along with a few other ppl I know are now looking to use a different bank…I was sending my elderly parents & inlaws to the credit union specifically for the original app…why do they ALWAYS say they are improving something…when they actually take away the BEST option they offered??
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October 2023 by bill lafranca
Great place to do business with. All the staff is so friendly and always helpful
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September 2023 by Patricia Spry
Always helpful and efficient. Great customer service.
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August 2023 by jennifer masek
So happy I got divorced and moved my finances to a credit union! The people here are lovely and every time I visit its like coming home.
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June 2023 by Sabrina Broach
Very very kind and sweet employees in drive thru thank you all for being so kind
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April 2023 by DJ StompedSatanNowHesDead
I desperately wanted and needed a car. My job was literally on the line..and when NO ONE ELSE WOULD finance me, and while ALL OTHERS tried to charge me DOUBLE THE INTEREST RATE!?♀️(literally double exactly...)...Our Credit Union WAS THERE 4 ME!!????? Thank you SO MUCH TO ???HEAVEN!??? I see why you have this name! Thank you 4 giving me a fresh start!??????
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April 2023 by Lawrence Duffield
I have been with our credit Union for over 30 years. One of the best financial decision I ever made. A traditional bank charges you for every check you deposit. For my business, I saved over $1000 a month. Very friendly, very helpful staff. Strongly recommend.
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April 2023 by DJ Stomped Satan CHH Channel
I desperately wanted and needed a car. My job was literally on the line..and when NO ONE ELSE WOULD finance me, and while ALL OTHERS tried to charge me DOUBLE THE INTEREST RATE!?♀️(literally double exactly...)...Our Credit Union WAS THERE 4 ME!!????? Thank you SO MUCH TO ???HEAVEN!??? I see why you have this name! Thank you 4 giving me a fresh start!??????
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March 2023 by Pamela Lindell
Tarina was delightful & friendly!Super efficient!
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December 2022 by Philip Bond (Mr Phil)
My mother has an account at this Credit Union for years. They're helpful, friendly, courteous and very knowledgeable. They're small enough to be a place where you can get to know the staff,but big enough to know the banking industry. If you are looking for a good credit union. OUR credit union is the place to go
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December 2022 by Kathy Thousand
This credit union is top notch always greeted when entering the door also a clean facility the employees Rock!
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December 2022 by Dwight Holt
They should get a tax write off as a church also because they do Gods work in additioh to being a Bank !!!
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September 2022 by Michael St.John
Super helpful, knowledgeable, and friendly staff. Was able to get all our documents notarized and our account switched over. Thanks!
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August 2022 by Coral Odoms
I switched from Chase Bank to Our Credit Union in 2004 and I am so glad I did. They have the best customer service and a shared network of other credit unions that can be accessed if I am traveling out of town or state. Account security is also top notch! If a transaction occurs that is not my norm I get a call or text immediately from the fraud hotline.
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July 2022 by Lorilyn A
Everyone has always been nice and helpful!! No matter where you go your going to get someone who's having a bad day, no reason for a bad review for a one time event!!We've been with OUR Credit Union for little over 10yrs and will stay with them!!!We moved a little over an hour away 4yrs ago and we are STILL a customer!!!Sarah K is my favorite person there and I tell her every time I talk to her!!I APPRECIATE all her help with all and any questions I have!!!Hard for me to understand the low rating, but yea we all have one of those days!!!!
