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January 2024 by malik ferguson
Very professional, it’s good to have local auto part stores around
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December 2023 by Mike Williams
Fast and friendly service, they always have what I need.
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September 2023 by Eldon Goode
These mfs act slick and they get down on you. Second time I’ve been charged for 2 parts and they thought I wouldn’t notice
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August 2023 by Bruce E.
Went into the Royal Oak Michigan store for wiper blades. The fella who helped me was very friendly and helpful. The computer was showing different sizes so he went outside and removed mine. Compared to the recommended ones and found I had the wrong size on the car. He went back out and installed them for me. A fine experience.
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August 2023 by Lisa White
Jimmy gave Excellent Customer service! I pulled in in need of some help securing a mattress boxspring to a pick up truck bed.He was so friendly and helpful when I really Needed help.Grateful to him. He is an excellent employee and human being all the way around! Thank YOU Jimmy!!
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July 2023 by Ashley Sharp
Jason was extremely helpful!! So glad I went here over the dealership.
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July 2023 by Lauren Najar
William was awesome! I called three other auto stores looking for a battery. He was the most polite and pleasant person I talked to on the phone so I decided to go to this store. My uncle and I came in to test my battery and alternator. William was super helpful and knowledgeable. Thank you!
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July 2023 by Heidi A
1. They greeted me when I arrived. That's a big one for me, especially if staff is close to the door.2. They were respectful during my purchase. Another big one. Please don't talk down to me.3. Clean and well stocked.
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May 2023 by BigSteph
So many parts it's hard to choose... but they have or can get what you're looking for
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May 2023 by Alexander Bishai
Incredible service. Thank you Tobin for assisting me on the phone and placing my order for my parts which will be ready to pick up tomorrow.
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April 2023 by Rich Basher
Bought a battery here a little over a year ago and it died. 3 yr. warranty so they ordered a replacement. Wrong one came in but worked on the car so they gave us a partial refund. They were extremely helpful and friendly. Definitely coming back for all our automotive needs.
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April 2023 by Oneida Gorecki
BIG THANK YOU to the Royal Oak store. Their staff really helped me yesterday when I had a flat on my van. The gentleman tried to put air in my tire, he discovered that I had a hole in the tire, as soon as he aired it the air came out. He told me that it was ok to leave it till the tow truck was able to pick it up.
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March 2023 by Joyce Kreger
The staff at O'Reilly Auto Parts is fantastic. I came in for some windshield wipers and they put them on my car for me.
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February 2023 by Yee wood
On 02-10-2023 4:30p, I encountered some car problems after shopping at Trader Joe’s right across O’Reilly’s. My mom and I added up to be a Century and a half years old, so we are not the young and cute bunch, we know nothing about cars except driving it. I went into O’Reilly and explained the situation, William at the store gladly came out and check on our car for us, he is patience and helpful, he figured out the problem, we went back in the store, I bought the parts and he helped us fixed the problem. Thank you William! At my work, our customers will filled up a form and nominate the excellent worker for a daisy award, I hope your company can reward you for the excellent job you did. You made me a loyal customer at O’Reilly’s?
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February 2023 by Jay Kleiman
When I went to purchase a new car battery today at this location, the young gentleman working there refused to install the battery. He said that he wasn't going to do it today because it was too cold outside. O'Reilly advertises that they install new batteries when you buy from them. I didn't expect the answer I got. I then drove 1/2 mile north to AutoZone, where they happily installed my new battery.
