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November 2023 by Wilford Stunson
Brandon and Dave were great. Very professional and explained everything perfectly. Referred a friend to them as well!
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November 2023 by Jared Berman
David and the team were stellar. Very informative and were able to point out issues and teach me a bit about my car and the maintenance that was needed. I feel super comfortable bringing my car to the shop any time. thank you!
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November 2023 by Aaron Hardaway
My service was great at the Royal Oak store. Brian MacIlinss and David Discoll were honest, professionl and timely with repairs to my car! I trusted them with my business and they came through with flying colors. This is the place where I will continue to bring my car in the future!Services: Transmission
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October 2023 by Wendy Rice
We highly recommend GreatWater 360 Auto Care Royal Oak❣️Brandon and his service techs are wonderful; professional service, fair pricing and very friendly. We have had all three of our vehicles serviced here. Brian and Wendy, FranklinServices: Transmission
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October 2023 by Laura dindorf
I took my 2005 PT Cruiser here for a lot of work this week. I’m so pleased with the work . I highly recommend Brandon and everyone that work so hard there . They are kind and explained everything in detail to me . They have a lifetime customer with me . ?
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October 2023 by Emily Strang
Professional, prompt and knowledgeable. Excellent service all around. Would recommend to anyone. Brandon the manager had wonderful customer service as well.Service: General repairs & maintenance
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July 2023 by Jason Lozon
Drove my truck to the shop. Pointed at it in the parking lot. Discussed with the manager what I wanted to do for exhaust repairs and mods. We talked at length about it. Scheduled an appointment. Waited a week for that appointment. Walked in the door on the morning of and was told “I’m sorry we can’t work on that truck here, it’s too tall for our lifts.”Wasted my time. Don’t let them waste yours. Find someone else.
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July 2023 by Jason L.
Drove my truck to the shop. Pointed at it in the parking lot. Discussed with the manager what I wanted to do for exhaust repairs and mods. We talked at length about it. Scheduled an appointment. Waited a week for that appointment. Walked in the door on the morning of and was told "I'm sorry we can't work on that truck here, it's too tall for our lifts."Wasted my time. Don't let them waste yours. Find someone else.
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July 2023 by Blake Howard
Brandon was awesome. They took time to fix my car and worked with me while I worked on the funds to get it fixed I will forever be grateful for this location and I’m now huge fan and will continue to come back for all my services!
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June 2023 by Darien Bond
I just want to take a moment to thank Brandon and all the technicians at Kozak’s Mr. Muffler for the awesome job they did with my vehicle! I arrived late after work towards closing time without an appointment. Brandon said if I left my vehicle with them he would make sure all diagnostic tests would be completed and would send pictures the next morning. Brandon delivered on his promise and sent me the recommendations with photos!! The technician also had some difficulties with removing some parts for my brakes that was rusted which caused for a little delay. Brandon explain everything to me and was able to give me additional discounts with a few freebies!! Overall a great service experience! I highly recommend Kozak’s Mr. Muffler!!
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June 2023 by Brian Muldoon
Very happy with the work and the service here! Brought in my wrangler last minute with a few issues on a super tight timeline and these guys really delivered. I wish I wasn't leaving the area, they would definitely continue to get my business!
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May 2023 by Dee Boyd
Ran into the shop at the last minute, because I had to make an unexpected drive to Indiana. Spoke with Brandon, the service manager, about getting my tires rotated, and he offered to do an inspection for me just to check to see if it was actually needed at this time. He was super helpful and very friendly; actually told me that it wasn’t time for my tire rotation yet. I appreciated his helpfulness and his honesty about the service not being needed at this time. Will definitely come back to utilize this business.Service: Tires
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March 2023 by zach armstrong
This place is among the best around! Brandon and Mason were the nicest and most helpful guys I could have ever asked for. I dont trust anyone with my mustang but I will be back here anytime I need work done! I have had a few buddies of mine come in and say they love the place, so I figured i’d check em out. They turned out to be the most respectful, knowledgeable, trustworthy, positive, helpful and overall amazing guys around! They always work fast and diligently, all while taking perfect care of my car as if it were their own. They just earned a customer for life today thats forsure! This isnt just an exhuast shop by the way! These guys will go above and beyond to help out with anything my car could need! Thank you!!! (not a bot review lol)Services: Exhaust
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March 2023 by RICH “BIG RICH” Cisneros
Had my brakes done here. They did an excellent job. The manager Brandon was attentive to my needs and questions. He handled the business very professionally. The tech, David, was more than knowledgeable. I bought slotted rotors, and he instructed me on the breaking proceedure. He, too, acted in a very professional manner. Overall, I am very pleased with the speed and quality of of service at this place. I would recommend to anyone that needs work dome to come here.
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February 2023 by Amy Piazzon
Paul and Brandon were so helpful. I had part of my exhaust system replaced. The work was done in the same day as diagnostics and it was a fraction of the cost quoted by my dealership. I highly recommend.Services: Vehicle Inspection
