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January 2024 by Go Dj
Bought something here a month ago but they told me they have to order it, I'm paying monthly already but never got it installed yet? Because I needed something to put in my car so it can fit?
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December 2023 by Rodney Dent
I've had atleast 5 alarm systems installed at this location. Dylan is my hero and saved the day He is a great asset to your company! But the assistant manager Sean Gepner who took my order gave me the worst experience I have put up with ever! I still spent my money because I really needed an auto starter. When I returned to get my car, all my electrical functions where dysfunctional... rear hatch didn't work, radio display didn't work, just to name a few. Went back in Sean hesitated, came out didn't even go near the vehicle told me how I wasn't operating the features on a car I drive every day. Then walked back in the store... I thought maybe I need to let the system adjust but it said all my doors were open so I went back in and Dylan helped me came out got in the passenger seat and observed enough to say I do think its safe to drive took it back in and the installer knew right away the settings on the alarm system didn't match my factory alarm and in one minute fixed it and Dylan drove it back out and I thanked him for helping me because if not for his professionalism I'd be on my own! I'm torn about doing business with this location but I don't want to negatively affect Dylan...
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November 2023 by Darryl Johnson
Not very responsive or informative. Gave the impression that they didn't have time to be bothered. I was ready to drop money in their store THAT DAY! But "Junior's" dismissive attitude changed that.I was car audio manager at Best buy for ten years and the first thing I taught my guys was always you get one chance to make a first impression and if you drop the ball, your customer will run to the other end zone.I'll take my 2012 Chevy Cruze elsewhere, perhaps even the dealer. I'm disappointed because I've heard so much about you. ?
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October 2023 by Alexander V
Don’t work on Foreign Cars at all. Check out my review for Premier Car Audio.
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August 2023 by Jeff Blakely
Came in to find some brackets to mount speakers in my Jeep. Dude helped me out and I was back in business in 5 minutes. Was so pleased I ended up buying some floor mats.
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June 2023 by Thao Pham
My car had a problem with remote starter , i bring my car to the shop and mike he fix it in seconds , thank you Mike
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May 2023 by Paulyf 313
Absolutely worse experience I've had at mickey Shorr I usually go to Roger in st Clair shores I've never had this experience worse customer service ever was told would be installed in 1 day when I called to check on it I was yelled at and giving a hard time i will never go back to a mickey short ever again 0 STARS WORSE PLACE DONT GO Also messed my insides of car up when I picked it up dumped my ashtray and everything in my car out will never pour another dime into this company and I don't feel okay with my install going forward these people can't be trusted I also payed for my tweeters to be installed 2 weeks ago had to wait for mounts came back to get installed noticed my tweeters were still in the back seat I have receipts and proof I am baffled by my experience today and I've shopped with mickey shorr plenty of times I've very upset with my experience I had today
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May 2023 by Jeremy O
Did an excellent receiver, 4 speaker, amp, sub, remote starter, and camera install. Would never know it wasn’t original equipment, it was done so well. Very competent and highly recommend. My car is now caught up with a new vehicle and even sounds better than any factory system I’ve ever heard.
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May 2023 by Shane Topping
Mike was a lot of help. I came in for a quick question and he helped me out by wiring my stereo wires for me and connecting all the wires so all i had to do was plug it into the stereo
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April 2023 by marguerite goosby
I am very disappointed and angry that the salesperson at this location will try to overcharge you when a quote was given on saturday for 675 and on monday you want to charge me 1300 for a alarm and some rewire on a classic car. How could that be and then when asked questions the salesperson didn't have a answer besides it will be a lot of work. I would not pay them that amount and this business will quote you one price and then charge another amount if allowed. I will never do any business with this company and will advise my friends and social media how you all tired to get down on a customer
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April 2023 by Aubrey J.
I came in the store looking at radios the salesman stood on the other side of the counter and would not come over towards the radios yelling across the room can I help you I told him I'm looking for getting a complete sound system for a vehicle that I just purchased he asked me was it outside I said no he said well I can't give you any prices I asked him did the radio come in different sizes and he said no so I don't understand why I couldn't get a price for a radio very poor customer service I will go somewhere else and spend my money and let them get my business
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January 2023 by Lewis Fenderson
Purchased replacements for busted auto tweeter and subwoofer. The equipment price reasonable, but I thought $99 for installation was extreme. The person at the counter was knowledgeable and friendly and the installation was proficient.
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December 2022 by B Gardner
I bought an alarm but I haven't been able to get it installed
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November 2022 by mark ortwine
Ben and Mike really took good care of me! They’re the best!
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October 2022 by Norm La Salle
Salespersons and technicians are very helpful , I bought two stereo systems speakers alarm systems you name it from there whenever I have problem took care of it with the warranty of course