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January 2024 by MN 93
Rude and bad customer service.
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November 2023 by George B.
Service at there pharmacy has never been better. Friendly and competent service. Thank you!
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November 2023 by Ben Campbell
We had a blast at the store, picking out Halloween costumes. The staff involved themselves in the best way! They gave us feedback, told us what did and didn’t look good, and then and then showed us how to get the best discount at the end. Thanks, Downtown Royal Oak CVS!
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October 2023 by Sammy Sams
Made an appointment for the updated COVID vaccine for toda through the Bridge Program. When we arrived, we were informed it would be over $170 for the vaccine, because they were out of Bridge program vaccines. Zero notification, despite having an email and a phone number. Waste of time and money. Won’t be back. They should have vaccines set aside for people who make appointments- as a courtesy- we made the appointment as a courtesy instead of just walking in.
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October 2023 by Kevin Cotter
Made 2 appointments to get the latest Covid vaccine. Showed up only to find no vaccine available. Ended up getting the vaccine at Walgreen's. CVS has lost my business.
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September 2023 by Cam Hendrie
Terrible customer service, I come from retail and I completely understand how rough it can get for the staff, especially being short staffed as I am sure they are here. But these employees at this location are straight up rude. I had a simple yes/no question for the pharmacy, walked up, they saw me thru the window and I started to ask, but she cut me off yelling “closed for lunch come back at 2” - if she had just listened and answered me I would have been out of her hair. I asked the cashier at the front for a product - he said “nope, we’re out” and walked away, he didn’t offer comparable product or assistance or anything. Terrible attitudes.
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September 2023 by Joseph Jones
Extremely helpful with getting my medication at a reasonable price but help me find out how to get a new MIhealth card that I dint know I needed. Even when they where busy they had the time to make sure I was all set I’ll definitely be keeping this as my main pharmacy and also they were all very nice
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May 2023 by Dillon Rowley
Calling CVS is a nightmare… I just want to talk to a human. After you make it through the 1,253,458 options they say they can’t complete your call.
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May 2023 by Dennis Miller
Great place to shop Employees are very nice and helpful.
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April 2023 by Kayla Thompson
I went to pick up my prescription a couple of minutes before 8, no one was at the counter.. a few minutes later a woman come back drinking water and said she couldn’t give me my prescription because they close at 8:00 and it was 8:01 when I was waiting there for someone to show up…
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March 2023 by Austin Avison
Honestly a nice CVS, seem to have a good selection and the store is kept nice. I appreciate the self-checkout; it makes the trips quite easy.
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February 2023 by Crystal Toma
The store manager Ronza is so kind and respectful. The store was very clean, organized. My favorite store!
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December 2022 by Alyssa Bartolotta
The pharmacist made it easy to transfer my prescriptions to this location!
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November 2022 by DSBOY33
Very good store quick in and out also got to self checkouts
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November 2022 by Y S
Lazy workers!!I asked to take passport photosThe worker there later I found her name is Diana didn’t make eye contact, she literally turned her back to me and said oh yeah our camera is brokenEven if that’s true and the camera is broken, very unprofessional and impolite attitude!