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January 2024 by Ryan
I come here even though the one on near 12 mile is closer to my house. Why? Friendlier staff and they don’t seem to have Uber/doordash orders clogging up their time. The newish employee whose younger/heavyset is sooooo friendly. It makes me happy anytime I walk in and he’s working. Store is always stocked and clean as well.
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January 2024 by Chase Thomas
I went to 7 Eleven one evening and all I wanted was a frozen coke. The store had no large lids next to the machine. I asked the African American lady if they had any more large lids for my drink and she said no they are already over there. She could not stop talking on the phone long enough to come over to the machine and check. That’s sad the kind of people 7 Eleven has working at night and don’t care about their store. I guess it nice to be able to talk on the phone and get paid and not do what your customers ask you to do.
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November 2023 by HAZMAT
Don't answer phone, and can't get a case of pop ready for a door dasher to bring to me in under 1.6 hours.
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July 2023 by Elizabeth E.
The slurpee machince was solid although I wish there were more flavors. An older machine so some of the flavors were still freezing but the ones working tasted good! Quick service, a semi- clean store, pretty okay overall.
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June 2023 by Jane SaintCyr
They are inflating the cost of Arizona iced teas by 150%. They literally have the price stamped on the cans ($1.00), so this is ridiculous to charge over $1.50/can. I will drive the extra 1/2 a mile to the 7-11 on 13 mile and main st to pay the correct price for these from now on.
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April 2023 by Ken Crampton
I have to say this Seven Eleven is friendly and kind people that work there, store is clean great variety of things in the store
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July 2022 by Devan Ternan
I go here pretty often and the employees are always very nice. The store is clean, shelves are stocked, slurpee and coffee machines are working/full most of the time.
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January 2022 by Tim Hall
Pretty good place with very good people sometimes this world can be tough but good people are always close buy
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November 2021 by m a
Not open at 6:45 on a weekday. Not open at 8:30 on a weekday or even a weekend. What is the point?
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October 2021 by Mink
Mel is very nice and kind. I enjoy speaking with her daily. Awesome store.
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October 2021 by Kyle Calabrese
Woman who works here in the morning is as friendly as they come. Great customer service.
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September 2021 by Woowoo John
August 18th 2021 at around 2am I was in the store purchasing some cigarettes and attempting to redeem my 2 dollar scratch off of my Michigan lottery scratch off and I was told Verbatimely by the store associate that "I'm not about to deal with that, I'm eating my pizza right now. I don't mess with that lottery machine anyway" he then told me that he wasn't sure if he had enough change in his register to give me because I purchased my cigarettes with a $20 bill. However he did end up having enough to give me my change. As he handed me my change he then proceeded to tell me that I could purchase a lottery scratch off since he gave me cash for my change from my purchase of my cigarettes. I then reminded him that the coupon was for a free two dollar scratch off. What was confusing for me is that 2 weeks ago I had a similar coupon that I was able to redeem at the same store as well with the same store associate. I would also like to add that a prior visit to the store about 3 weeks ago I witnessed the same associate having a verbal altercation with a female Caucasian customer who was offended by the fact that he had greeted a African American customer who entered the store but refused to greet her. So she politely reminded him that she noticed that he greeted the African American customer but failed to greet her. And his response was "ARE YOU DONE ? ARE YOU DONE " Now as an African American myself witnessing this, I could not believe how much unprofessionalism oozed from his responses and it left such a distasteful taste in my mouth. It's very sad that this company has a associate with such poor customer service interactions with the customers that frequent the store. I hoped that reaching out to the company would be sufficient enough to handle the situation but after speaking with the customer who experienced the issue we both wanted to reach out to the local news network to bring attention to this situation because speaking with the manager the following morning was obviously not enough because I had to experience the same unprofessionalism from the same associate. A response would be greatly appreciated.
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August 2021 by dave westcott
I really like this 711 for no other reason than the employees are so kind and very hard working! One gentleman that's there regularly hands down has the BEST customer service, hard working AF, and will help you in a pinch with about whatever he can ! If u have a flat tire he may come out and help u change it if he isn't busy running the store! Great 711 with awesome staff serving Madison heights/royal oak.
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June 2021 by Linda Ross
Clean store, nice workers and quick service.
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June 2021 by McdeeAllDay
The older gentleman that works nights, never has enough money in his drawer to give me my change. 7 eleven owes me about 25 dollars. I'm sure this has happened to other people as well. 7 eleven owes alot of people money.
