“Today was my first time in Chester Boot Shop and I was surprised at the great selection of boots. There were many in my size (small), and many choices of American made boots at prices below other stores. Zach patiently helped me try on many pairs until I finally determined which one fit me best. Zach was very knowledgeable about the boots and companies behind them. Chester also cleans and oils boots purchased there for free and offers sole replacement and has many accessories to keep shoes and boots in good condition. I strongly recommend Chester Boot Shop to everyone.”
“Ordered a pair of 8083s online that had a defect, salesperson agreed to let me exchange them at the store. Before I came out he checked them out, and they were exactly as described. Top notch service and a great experience. Would highly recommend this location.”
“Dear Kevin,I wanted to express my sincere gratitude for the exceptional customer service provided by you and your team. My daughter's Christmas gift from your shop not only exceeded our expectations in quality but I’m sure will make her holiday truly special. You truly went the extra effort to ensure that we would receive the gift before Christmas. From one father to another, Thank you for creating such a positive and memorable experience!Best regards,Frankie”
“The best staff ! Kyle and Sara so amazing and helpful I come to this location for all my Doc Martins and Converse and Van's. They ordered my boots and I was so appreciative. I will continue to come to this location because of the outstanding service”
“These are prolly the lightest shoes I have ever worn. Little of maroon in there w gray into the black works well. Passed on the black n white ones. They going to make me run as well. I am gonna get up n go!!”
“A discount show store. If you are image consciuos and like to have highend designer shoes this store is not for you. However, it offers a VERY wide selection of styles, you are almost guaranteed to find one you like, and it will be a reasonable price. The selection type of footwear is also VERY large. Whether you are looking for athletic, casual, dress up, sandals, or work shoes, DSW has something for you.”
“They had a decent, but extremely limited amount of apparel available. They seem to only showcase the absolute most expensive items. The staff was nice, and were very helpful, but if you're looking for anything other than a standing shoe, or a running shoe, at peak pricing, go elsewhere. I don't recommend this place, to be honest.Update, visited this place today, what an improvement. I was helped immediately, they had a much larger selection, and the prices were on point. I'm taking this review from 3 stars to 5 stars. What a difference in the entire experience! I would, based on my new experiences today completely recommend this place, if anything, at least trying out the updated selection. The only thing I don't like, is the fact that some things seem to be intentionally not price labeled, in order to get you to converse in a sales conversation. But, it is after all a brick and mortar in sales.”
“Excellent service. Although we were unable to exchange for a bigger size, the employees were glad to assist with finding local stores that had this particular shoe in sock.”
“Chelle took the time to find a shoe that fit correctly and addressed our sons needs due to my sons foot being wide. She was extremely knowledgeable and helpful throughout the process. I would highly recommend her if you are having difficulty finding a shoe for a child’s foot! Thank you so much.”
“Customer service is wonderful Ali is great he’s friendly and kind he treats people with respect Tina is helpful and kind go in and see them they don’t disappoint the atmosphere is great.”
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“This store is always well cared for and items are clean and presented well. The sales team is always friendly and willing to help as much or as little as you need and they are some of the most friendly workers I meet.”