8:30AM - 5:30PM
2632 S Rochester Rd, Rochester Hills
Post Offices
“Jenn at this branch is wonderful. Competent, friendly, customer service oriented ALL THE WAY. I wish they could use her to train the garbage that is at the Troy USPS. That is the worst Post Office in Michigan. This one is a breath of fresh air.”
“I have used this post office several times. My last 2 visits in the past month, the women up front were polite and efficient. Lisa apologized for me having to wait maybe 3 minutes. I appreciate the small town feel, and the convenience.”
“New guy with not 2 weeks of experience helped me. Did a great job. Glad to be taken care of by this post location. Thank you for doing your best, that's all we can ask. Mistakes happen, learn from them and March On.”
“I love this post officeI’m always in here shipping and printing for my new small business. And the ladies are just amazing!!! Sometimes I go in there not knowing what boxes I need or what labels. And they help me and show me the cheapest way to do thingsJust super helpful... so they actually are teaching me things that I need to know for my businessSo I appreciate them all very much. You guys are awesome and keep up the amazing workGreat customer serviceThank you for all your help!!!!! Very much appreciated!!!!!!!!”
“I don't understand the negative reviews... I had to interact with this office several times as a business owner, and they were always prompt, pleasant, and thorough”
“Our mailbox got knocked over from the heavy snow and the subdivisions snow plowings last week. Quick service n was shocked they were able to hold our mail in less than 24 hrs after I signed up online to have my mail held for pickup! A+”
“Dropped something in a receptacle. Forgot to put a stamp. Time sensitive. Called the 2844 Livernois USPS. Cree got on the phone, called Maria (mail lady) had her come to the site to open it up, find my envelope, and let me affix my stamps. USPS >>>> UPS, they go the extra mile.”
“It appears as though this location is consistantly operated by just one postal service employee. She appears to be overworked. May be reason for her unfriendly demeanor. However i find that speaking to her with kindness & empathy brightens her attitude.”
“This cute little post office respectfully answered all the questions of the customer in front of me & I had very fast service myself. I had no issue being seen or with the business hours (I showed up at my lunch break at 11:50). I was in & out in 10 minutes.”
“Now a days they have removed the option to ring the bell after getting inside the room. Handicap entrance button does not work even though there are markers telling us to get in by using the button”
“Needed to mail a card. I had to ask for tape because the Hallmark card would not seal. The clerk informed me that she would have to charge me extra because of the shape of the card. (Square). She was very nice, she had to put the zip code on for me.”
“I don't know how I got so lucky but I had a great experience at this post office. I admitidly have only been in the post office once that I can remember as an adult. I have never needed to send verified mail before. When I walked in I was greeted by both employees, and (I feel so bad for not getting the name) the female postal worker came out to the keosk to walk me through sending the letter and sending it the right way. She offered this help paitently as I clearly had no idea what I was doing. While out there regulars were coming in to check thier boxes, she greeted them they all seemed to know eachother by name. It was almost like a family diner feel. So I don't know who is rude there but my interactions were 5 stars.”
“In the last 3 months, I've had 2 unrelated and very urgent issues. In both cases, Sudie was simply incredible. I failed to get her name the first time, but made sure I got it this time so I could shout from the rooftops how incredibly thankful I am to her for going FAR above and beyond her duties and helping my family. I've never had a bad experience at this location in general, but I had to call out this extremely great customer service on these last two occasions.”
“This location went above and beyond for a bad situation today, I had no idea they had the power! Thank you to the gentleman there who helped us out. I think the quality of service here meets and exceeds the high standards of the Birmingham community.”
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“Very good location with boxes to collect outgoing mail located outside. Lots of free available parking, and helpful employees. Parking lot has potholes that need repair, though.”