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November 2023 by Google user
Alvin was extremely helpful and kind during my purchase today from Verizon. I was a new user and he walked me through just about everything I needed to know PLUS some. I really recommend using him for your questions and services. He was great and made the process quick, simple and painless! Hands down the best cell phone store experience I have ever had. Customer service and informational was a 100%
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October 2023 by Donna Kudela
Nate was awesome . Honest and knowledgeable. Transfering from T-mobile to Verizon was a breeze with Nate. Thanks for making this process seamless.
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October 2023 by Steve Johnson
Iven was great, I will return to see him again for all my future purchases.He was quick to answer my call and questions and would go out of his way to ensure that I was satisfied.Would recommend anyone going to this store to ask for Iven as he was truly professional and spoke candidly about Verizon’s products.I would refer to him as the encyclopedia of phones. Anything I wanted to know he had an answer!
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October 2023 by Marilyn MacFarland
Nathan was amazing……very knowledgeable, helpful and did a great job making sure I understood my new phone. Probably the best experience I have had buying a new cell phone.
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October 2023 by Ryan Masters
Alvin provided excellent customer from start to finish. Could not have asked for a more smooth process switching my phone service to Verizon. Highly recommend.
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September 2023 by Cari Rummel
Ivan and two other staff were very friendly and helpful. They make buying a new phone fast and easy. All data was transfered, a protective case, and screen protector were added. In just minutes I was out the door. If buying a new computer were this easy, I would update more often!
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September 2023 by Frederic Joyce
Alvin helped med into my new iPhone 15 and was fantastic. Helped from A to Z throughout the entire process. Highly recommend.
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September 2023 by Melissa Lutzka
Ivan was attentive to my questions and did his best to resolve my issues. He helped me with multiple things even without me buying anything. Main problem not resolved but not his fault… has to do with poor cellular service in area.
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September 2023 by Lydia Gagoh
Excellent customer service, very knowledgeable, great listener, went ti extra mile to help me set up my online account. He made my experience memorable and I know where to go anytime I have challenges with my phone.Bless
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September 2023 by Joe Gentilia
Nathan was great, he assisted us in leaving T-Mobil and coming back to Verizon. He was helpful in setting up existing and new phones. Couldn't be happier with his service and assistance.
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August 2023 by Randy and Sue Kutskill
It’s been a long time since we upgraded our phones. We went to TEAM Wireless and Malvin set us up with new phones. He was knowledgeable, patient and able to answer all of our questions! He did a great job!
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July 2023 by Meena
I had ATT for years and within the last year the connection was terrible. I reached out to Verizon and ended up working with the rep named Alvin. He was extremely helpful. He went over all my options and within an hour, I was on Verizon connection. He made the process so easy. Definitely recommend!
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July 2023 by Brett
I had just switched to Verizon and I dealt with a rep named Alvin. He told me he was new there but he was on point with all of my promotions I had and he got me hooked up with a home internet with brand new phones and a family protection plan with Disney plus! So happy definitely recommend Alvin.
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July 2023 by Dylan Johnson
Nathan was a awesome. Super knowledgeable about the products we were talking about. Made the decision super easy
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July 2023 by barbra easton
Great service. Alvin went through the different options, provided all set up for new devices and ran through each new feature as well as all billing changes.