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January 2024 by Jae Girl
I have called about this problem several times. When new managers come on board it starts ALL OVER AGAIN. New carriers don’t follow guidelines. They toss your mail on the porch instead of putting in in the mail slot on the door inside the enclosed porch. I called and spoke to someone with a bad attitude who said her name was Paul. When I started she didn’t sound masculine she then said her last name was Paul, acting manager. I will have to contact headquarters, ONCE AGAIN, to try to resolve this issue. This is becoming tiresome. I can’t post doorbell video here because it used google photos.
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August 2023 by Nataly Camarena
I've been going for for years (I sell yarn work online) and the staff can be p cold w u sometimes
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August 2023 by Foxxiblues
I turned in a change of address form here twice....its been MONTHS! Every time I go in there, they day it should be another week!
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July 2023 by Lenor Bradley
The rude old black lady won't mail my package. Not because l didn't have package right. Just because she didn't feel like it.. Then why are you working if you don't want to work. That whole place needs to be closed.
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June 2023 by Elizabeth Lovelace
Just stopped by. It was open but no one came to the window. I called out and rang the bell. Waited for five minutes.
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February 2023 by Michael
Just went there today 02/08/2023 and it was closed and inside was torn up.. maybe remodeling ?
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January 2023 by Brenda Bermudez
Worst post office ever! Lady in the front and the supervisor are so rude! I will drive an extra mile before I deal with those two clowns.
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May 2022 by Kelly Jones
All boxes and bags were not clearly marked..couldn't get a clear price point on all the different ways of sending my package ..
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March 2022 by DW123
Missing very important mail. Have informed delivery so I know what to expect, when to expect it. River Rouge Post Office refuses to answer their phone. I can understand why.
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February 2022 by Chad Scott
The worse post office. Mail from other residence is delivered to mine. Called to inquire why I haven’t had mail and to advise of getting others mail and was told rudely by ‘Ms. Harris’ mail is running normally and shouldn’t have any issues. I then asked how can I complain and she said I was complaining. I’ve filed a complaint with the post master general website and have had no response. They won’t take mail I place out for delivery, won’t deliver packages I scheduled via the website.
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February 2022 by Cassandra Gutiérrez
Worst post office ever!!! Front lady at the front desk does not care about anything that happens to your mail if you have a problem she will not help you she will just hang up on you and not answer the phone for the rest of the day so she won’t get into trouble by her manager..... They steal your mail I’ve had to buy 2 state IDs in the last 2 months because it magically disappeared and they won’t give it to me from their office that I have to wait till they deliver it to me which is bull why do I have to wait more than 2 months for an ID and on top of that but a new one and not recieve that one as well....they do not care if you don’t get your mail when they send you through email on what your going to recieve and what day it is normally supposed to be there that day if not a couple days later not months later or not at all.... I wanted to talk to a manager a supervisor or something and no one will answer the phone just because the lady at the front desk doesn’t want to hear my problems because it isn’t her mail so she doesn’t care!!!!!!
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February 2022 by Pamela “Pammy” Qualls
Im on 9th St off outer Dr and we get mail 1 time a week and I can see on my mail app that we have mail coming but it never gets here
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January 2022 by Olga Vasquez
This is the worst Post Office I’ve ever seen in my life. The Manager here is so rude . The Mail Carrier never ever no matter who it is because it’s always. A different person delivered mail. Different times. They also deliver your mail to other people address. There be weeks my block never our mail. They damage people package and the customer lose money.
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September 2021 by CM YT
I have never had so many problems getting mail and packages. This has to be one of the most incompetent post offices in the country. Mail not delivered for days. I always receive other people's mail and packages marked delivered but never received. The staff, including the master are rude and not helpful. And this was going on before the virus.
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June 2021 by Lisa
I went to check on my mail and get a change of address form. I have informed delivery so I know when I have mail yet I have had no mail delivery in days. I was treated very rudely by the lady behind the glass as was the others looking for their mail as well. I am glad to be moving so I never have to deal with this post office again. RUDE
