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February 2024 by James Ward
Friendly and accommodating staff.
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February 2024 by Carol B
Everything with the rental car went very smooth! I appreciated the good, friendly customer service and the rides back and forth to the auto body shop down the street! Johnny and Amanda were great!
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January 2024 by Jawad Niazi
I had a few problems with my reservation and these folks helped me out. Great experience!
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January 2024 by Tee Jay
3yrs ago customer service wasn't the best but this yr they have been awesome very nice and understandable employees
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January 2024 by Tej Raval
Great Service. Lauren is great.
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January 2024 by Tina Troppi
Great experience, everyone was very kind and professional! The people who gave me rides to and from the collision shop were good company and the vehicle they provided was clean and above my expectations.
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January 2024 by Cake S
Kind salesmen
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December 2023 by Yohei Shimazaki
Good service and good rep. They even drove me home when I returned the car. The only complaint is that the parking lot is really small and it can get hectic when they're busy.
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October 2023 by Brett Willner
Team all around was great including picking me up at my office nearby and dropping me back off after returning.Only complaint was the parking lot was a bit disorganized when returning my rental and no one was specifically instructing where I should leave the vehicle.
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August 2023 by La Wanda Smith
The service was excellent. The service rep was great. They were able to secure us a minivan from another location when theirs was not returned on time.
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July 2023 by Denise Miller
It started out with Amanda picking me up at Lafountain chevy I put my car in to the bump shop and she was so nice to me. I got back to Enterprise and Amanda and lauren help me and they were so nice both of them and helpful. When I called in they were so nice as I had questons about my rental agreement. Then I took the vehicle back friday and I rented it from plymouth Michigan and I was able to turn the car in 3 blocks from my house. I called the garden city enterpise and Steve was so nice to me as I was running a little late. I got back on time and he coudn't have been nicer or more helpful please thank them all for me.
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July 2023 by Chelsea Lang
They were able to get me a car quickly, no complaint on customer service. However my car was absolutely filthy, there were used fake finger nails on the floor. Also, it was incredibly stinky. Like someone had smoked a flavored cigarette or something. I aired it out the 5 days I had it and the smell was just as strong when I returned the vehicle. I wouldn’t have minded much personally, however I have customers in my car often so it wasn’t a great look. Made sure to explain it was a rental. Thankfully the out of state plate helped with that lol.
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July 2023 by Alexandra Bushway
We had a car booked for a long distance vacation a month or two in advance, and when we arrived, that car was undergoing repairs. I was afraid that we would be spending a lot more on gas than we prepared for, but Taylor was incredibly helpful in finding us an upgraded eco friendly SVU with a similar MPG to the car we booked and not hesitating to make sure we were satisfied. We were able to enjoy our vacation with no worries and the process was relatively seamless. Thanks Taylor!
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June 2023 by Michelle Walton
They get a 5 star rating for customer service but My choices of rental for very limited at the time. They only had three vehicles available and I could only get in one of them. It was a Kia. I hated that car. They told me I could come back and switch it out when they had something available but I wasn't going to drive the car anyways. So I just kept it. Seem like more of a hassle to going to switch out that car for something else because I didn't plan on driving anyways just as a necessity.
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May 2023 by Dusan J
I am a frequent corporate renter and I am very happy how Lauryn, Steve and others tended to my needs.