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November 2023 by Matthew Taliaferro
This branch is terrible, most likely worse than a reflection of the bank as a whole. From the manager, Jill, all the way down to their tellers, they are terrible in communicating with their customers and the main Comerica bank. All in all, Comerica is the Blockbuster of the banking industry.
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October 2023 by dave kay
They have new management and are changing dynamics from the ma and pa type bank that we've had and loved, for decades, to the impersonal rigid automated type. Not happy.
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October 2023 by Dan Orlandi
Quick and efficient, they have fantastic customer service,very friendly.
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August 2021 by Modular: Film, Tech & Gear
I've been coming to this bank for years, and I have seen it go through several changes and plenty of staff, and I've always had great experiences at this location. Alicia the bank manager is very helpful and friendly.
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August 2021 by Mary Stacey
Their app will not allow deposits and it is an ongoing issue. Guess I will have to do my banking the old fashioned way and drive to the window and probably wait half an hour.
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December 2020 by Dana Blevins
This Branch is SOOOOOOOOO SLOW!! This place only has the Drive Through open 90%of the time only has 1 lane open. Spent 40 minutes in the Drive through line during my lunch and that is how it is EVERY TIME!!!!!
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November 2020 by Eddie Lewis
Excellent bank, easy to open an account once I had the correct immigration documents and ID staff were pleasant and helpful always.
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November 2020 by J. Keefer
The people at this branch have always been super helpful. Cannot say enough for the service I receive.
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September 2020 by Mike Shake
Closest location to me, no problem with the employees, like the people who work here... but unlike the location in Canton and Livonia they don't have an ATM that allows you to deposit cash for immediate use... they have two ATMs and they both are the old school type where you have to put your cash in an envelope and wait until they count it the next day...?.... they completely remodeled this location and put in old ATMs?????... because of this I often have to drive into Livonia to the Laurel Park location or to Canton on Ford Road. Major disappointment and terrible business decision.... why is Comerica stuck in the past, why do all the other banks have immediate cash deposit machines??? Huntington and KeyBank have won at every location from what I have seen.
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November 2018 by Don D.
Newly remolded - Seems like all the long time employees are gone. Many new faces are now filling positions and I haven't seen the same one twice. New drive thru service is not driver ergonomically friendly. Actually none really are but these need improvement. Service is slow. Unless you get there when nobody else is there!
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June 2018 by David Sturtz
There were eight employees in the bank, two waiting on customers. I waited in line, the only person in line, for 10 minutes. Two customers were being waited on. One customer completed their transaction and left. That teller closed her widow and went in the back. One teller left was helping a person with a large cash deposit, then multiple checks. One employee at the kiosk , 2 at closed windows, 2 at desks, one in the back, and one employee at the drive through. This is the worst customer service I have ever observed in a bank. I waited five more minutes, and I left. I was totally ignored.
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June 2018 by Robert Thorne
This location is. Closed
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April 2018 by Anthony Kaltner
Tone deaf customer service.
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March 2018 by Renee Lyons
Terribly slow. Only one drive thru open on a Friday and the teller took forever. Unbelievable really.
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October 2017 by P. F.
Since Comerica merged the two branches in Plymouth ( which I was very sad about as it's a hassle to get to the merged branch..., more traffic and out of the way). The service at the drive thru is terrible. At the Plymouth/Sheldon branch they were quick, courteous, and friendly. I can sit upwards of 10-15 minutes waiting for help at the merged branch and there is usually only on care waiting with the two windows open. Once I waited 20 min. Staff are not as friendly and almost seem unhappy. Really disappointed Comerica you have been my bank for 45 years.
