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November 2023 by Mark Erwin
Had my oil changed here a few months back and suddenly realized today that my truck was leaking oil. Stopped in tonight (20 mins before they closed) and discovered a corroded washer was causing the leak. Sal replaced the washer and completely changed out the oil and didn’t charge me a cent! It’s been a long time since I’ve experienced this level of customer service.Service: Oil change
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October 2023 by MJ B
New Owners - take your vehicle to business at your own risk!My husband and I took our cars to this oil change business for 10 years without a single issue....excellent service. Took my car in on Wednesday, September 27, 2023, for an oil change and learned the business is under new ownership. Thing appeared fine when I drove away at 9:30 a.m. and took my car home.While driving on I-696 at 3:30 p.m., on 9.27.2023, I began to hear a loud, strange, repetitive clicking sound under my car and felt odd vibrations. I immediately exited 696 and was disgusted to find the undercarriage cover was not properly reattached. The cover must be removed and properly reattached at the beginning and end of the oil change process. The business did not do a proper job and their lack of care and attention to my car put me in potential danger as the cover was dragging on the ground, could have torn , caused sparking/fire, or detached and cause major undercarriage and/or structural damage.I called this business after my investigation and the person who took the call was none to accommodating in addressing my concern. I took my car back to Pleasant Ridge Oil Change and Repair after picking up my son, (approximately 4:45 p.m.) I didn't have to explain the problem.....the cover, clearly dragging on the ground on the passenger side, was acknowledged and reattached. NO ONE apologized for their unnecessary, unprofessional and major lack of correct repair.There were three employees in the building when I pulled in ...and not one apologized for THEIR ERROR!I advise major caution when allowing anyone in this establishment to service your car. Proceed with great caution...better yet....go elsewhere!I also recommend review of a prior post from another former customer who's car leaked oil after their oil cap was not properly installed after service!Service: Oil change
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October 2023 by Karen Newberry
I went to other oil change place amd they didn't properly reinstall my skid plate on my car. When I was getting on the express way it was making a lot of noise. I end up here and Sal and his employees were amazing they were very kind and took care of me and fix what they could fix. All around an amazing staff and place. I will be coming back here for all my oil changes. During this I was having a panic attack and they were so kind and got me calm down and give me a drink. Just words don't even describe about how much I appreciate everything that they did for me. Got me up a running quickly. So kind and amazing. Tha k you so much for everything you did and you have a customer for life. Thanks. ❤️Service: Oil change
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September 2023 by Nick F
Got an oil change on 9/17/23 at noon for a Jeep Cherokee. The next day my wife was driving to work and oil started billowing out of the Cherokee. There is a trail of oil all over I-75 thanks to this place. I came home after work to check out the vehicle and found that the incompetent employees busted the oil cooler cap, there is a pile of oil on the road in front of my house and a trail of oil drippings leading up to it. The vehicle had no oil left by the time I got home and the engine is covered in it. My wife could have blown her engine on the highway thanks to the negligent service offered here. If you value the life of your loved ones DO NOT come to this facility. I can't even get this place to return a phone call now. Really stellar work here, see the photos.Service: Oil change
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August 2023 by Moufak Alani
Sal took very good care of me and my car. Moe was very knowledgeable and even went above and beyond fixing up my skid plate. These guys know how to keep a customer.Services: Air & cabin filter replacement
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July 2023 by Genevieve Rogalla
An awesome experience getting an oil change here, and more. Sal helped me with a quick check up to make sure everything was running well on my car and was honest with his feedback. Some oil change spots take advantage of customers here but I know they are honest. They definitely have a loyal customer in me!
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July 2023 by K “DarkdaysBrightnights” M
Brought my car in for an oil change, and was helped right away. Sal the owner got me in and out in 15 minutes flat! Everyone working was helpful, knowledgeable, and professional. If you need your car serviced, come here. BEST PLACE IN TOWN!Services: Air & cabin filter replacement
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July 2023 by Krista Contreras
Have been coming here for a few years now, and always leave happy. They never try to oversell, and are helpful with answering my questions. As a person with little car knowledge it's really important that I have a place I can trust and I have found that here :)Service: Oil change
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July 2023 by N. Elixir
Hands down, one of the BEST garages I’ve been to in a very long time. As a female whom grew up in a garage, I know how it goes. But let me tell you, this one is DIFFERENT. (Trust me on this) Sal and his team actually care and genuinely want the job done right. Most garages see a pretty face and the dollar signs glaze over their eyes.. like I said.. this one is different. It feels like home.. (to me) I most definitely will become a regular customer here. I can’t see myself going elsewhere. Thank you again Sal, you are a life saver!
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July 2023 by Alycia Prasad
I brought my car here for an oil change that was 6k+ miles past due. Sal and his team took care of all of my needs in a friendly and professional manner, without making me feel like a dummy for putting off my oil change. I needed my air filter changed as well (which was so difficult to get to, they needed to completely remove my glove box) ... and they even sprayed it with air freshener to make my car smell good!As a female, it's hard to find a place to get your car fixed where you don't feel like you and your wallet are being taken advantage of. I knew next time I needed something fixed, that it'd be the place. Low and behold, a few weeks later, after being annoyed with a slow leak in my tire, I brought it here to be checked out. Of course... it was a nail. I brought my car in on my lunch break and was in and out in 25 minutes.Nothing but positive, thankful words for Sal and his team. He really goes above and beyond for his customers. 10/10. Would Highly Recommend.Services: Air & cabin filter replacement
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July 2023 by Caitlin Linehan
This place is great, very friendly environment. I don’t know anything about cars but Sal explained to me very well. Good prices, I will definitely come back if I need anything! 10/10!
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June 2023 by Gerald L.
Great group of people. They will take great care of your vehicle. You'll be happy you came here. I've been bringing my truck here for several years now and always leave happy and with a smile. Sal will take care of you and so will Jeff!!
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June 2023 by Cassie S.
I've been going here for years and years. The technicians are always nice and professional. It's a quick, easy, pleasant experience.
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May 2023 by Rachel A.
Took my car in for a simple oil change and the owner fixed my door that hasn't opened properly in months. Super helpful place, prompt service, highly recommended!!
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May 2023 by Daron Simon
I showed up 15 minutes before closing and they were able to so kindly accommodate me for an oil change! Sal also went above and beyond to help me figure out some maintenance settings on my car, which I really appreciated.The nicest team of people—will be coming back here for all of my oil changes!