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June 2024 by Gerald Longjohn
Incredibly helpful customer service! Ben went out of his way to assist me and provided unhurried, excellent advice and assistance. Highly recommend this place!
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June 2024 by Kasey Jokinenn
Ben is awesome to deal with. Every time I come in or call the store he is polite and helpful.
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May 2024 by Anthony Bird
Helpful staff. Very responsive and knowledge. Would recommend.
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December 2023 by Charles Lake
I went in to get transmission fluid for Jeep Liberty. The old guy at the front desk acted like I was bothering him and I told him my vehicle make model engone size and year and he asked what trim it was and I didn't know so he said he could not help me. I went to another place and told them the same info, and they sold me what I needed. That O'Reilly has lost my business.
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December 2023 by James Vonins
The staff is not as knowledgeable as Autozone or Napa
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November 2023 by Jason Van Horn
Tonight, my daughter and I stopped by O'Reilly's to pick up a headlight for her jeep. The young man working, Nevin, stood outside in the pouring rain and helped me install the light. He was very friendly and super helpful. I was grateful for his help and kindness.
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September 2023 by Terry Swaers
Very helpful and knowledgeable about their products. I was battery shopping when I was there!
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September 2023 by Harley Whitehead
Useless worker absolutely useless — referring to the plump blonde haired guy behind the counter
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July 2023 by Piyush Patel
Great experienced and helpful staff
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July 2023 by Robert Stover
My local go to place for parts
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July 2023 by Richard VanderMey
Excellent Service and quick parts delivery! Still Awesome!
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July 2023 by Charles Plummer
Nice people...very helpful
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July 2023 by Roman Perry
Absolutely horrible management. The only reason I go to a place like this is because I need a part right now. Otherwise I could get the same part online with next day delivery to my door for half the price. They were supposed to have my part delivered from their Kentwood store within 1 hr. So I went back a couple hours later at 5 pm. No part and I now have to wait until 8:30am the following day. Go there after work at 4:30pm the following day. No part delivered. No one followed up on it, in addition to having the knowledge that part delivery from sed location has always been a problem. Yet no one does anything about it. Had to end up driving a total of 5 hours back and forth and to multiple locations to just get one part that I paid way too much for. Never going to any of their locations again!
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July 2023 by Shawn Niswonger
They always have what I need. Good service.
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July 2023 by Aaron Topping
Guy at the counter got me my parts quickly. Had a problem with a part failing and the warranty replacement was handled quickly with no issues.
