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January 2024 by Turkey Wings
Just applied with this company and it felt like I was in the righteous line of communication. Will have an interview next week sometime, talk about counting blessings, this is numbered. My best friend referred me, and said to me it's a job working for FedEx. My first an initial thoughts were they wouldn't hire me and thought no more of it, but after a few moments I said could you call HR Human Resources back and ask one question. She made the call and when the receptionist answered the phone, the question ARE YOU FELONY FRIENDLY the response was YES, but depending on what type of crime you fell under. Talk about a happiness that felt unrealistic but in the most powerful and positive way. Giving thanks to He Who Came In The Name Of The LORD in The HOLY SCRIPTURES Of the BIBLE. I thank JESUS my LORD AND SAVIOR then thanked my bestest friend for recommending me. Truly a heart felt moment this is why I give a 5?️ratimg before starting at my new job, it feels like i already have the job. I'm extremely extra excited about it and haven't felt this way in over 25 yrsBack Date 1-18-2024.
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January 2024 by Pete Wardrope
1,100 reviews and you can't even get a 2 star rating. That's laughable. I now add 2-3 days to whatever my tracking information says by default, and then pray that it might make it in that month. I'm pretty sure Tom Hanks would deliver my packages faster after being stranded on an island for several years.
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January 2024 by Cameron Micallef
I used to work at this specific location. It was horrible and I'm glad I left. When I get packages delivered I pray it comes through UPS or USPS because FedEx is an incompetent mess and will work you to the bone for pennies on the dollar
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December 2023 by Robert Mallow
Avoid signature required delivery. Last time I had one I stayed home but got ghosted and I got the missed delivery email and had to drive around my neighborhood to find the truck and get my package. Today, again the driver did not ring doorbell or knock, even left one package that did not require signature, did not deliver the package that did require signature. Did not leave slip, only received email that it could not be delivered because business was closed. I stayed home only to receive this package. I called customer service and told them I can't sit at home another day and they told me I could still get it today if I came to this distribution center between 4pm and 5pm. I arrived here at 4:50pm and they don't even have a anyone there, it's an empty lobby with a telephone and a couple chairs and you have to call and beg for your package. I was told that once the trucks come back the packages are unloaded and resorted and my package was in sorting so they could not get it to me. They also tried to guilt trip me that they close at 5pm, it wasn't 5pm yet so just do your job. Anyway I drove 30 min each way to get here for nothing! The best they could do was have the package sent to another fedex location, terrible terrible customer service.
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December 2023 by P R
Let’s just say I CRINGE whenever I have a delivery coming from FedEx. This is the WORST facility. You leave instructions to leave packages by the door…they won’t even step foot on the porch, they just throw them in the middle of the porch. No knock on the door, no doorbell…nothing!! This has been going on for a year and a half straight. Multiple phone calls made to FedEx and still the same ol’ story…nothing ever changes for the better!!It’s like night and day between FedEx and UPS…I can always count on UPS to take that extra step to make sure the packages arrive safely and are put in a secure spot between the doors (if possible)
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November 2023 by jonas grabill
I came here to write a scathing review after fedex once again without fail, I’d delayed for the fourth day. But what’s the point, the current reviews speak for themselves. The truck was literally in front of my house and drove off without getting out of the truck. And per usual they say “address corrected”. I am going to pop a bottle of Champaign when this disaster of a company shuts their doors for good.
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November 2023 by G Man
I was at home all day two days in a row to receive a package that requires a signature. The delivery driver went to the neighbors house, didn’t knock or anything, just slapped a sticker on their door and ran. I was outside yelling I was home! He drove off about as fast as possible. Their customer service offered me ZERO help. HORRIBLE COMPANY. Day THREE of watching the FedEx truck break the speed limit past my house without stopping…. FINAL update: the package was NEVER delivered. FedEx can’t even give me an update on where the package is. The delivery still says out for delivery on Friday a WEEK ago. They never even stopped to try and deliver. FedEx is a scam at this point.
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November 2023 by Jacqueline Hearndon-Sessoms
Was trying to give a package back that had been wrongfully delivered at me address for the past 4 months. Each month, here's a package. I would understand if it had the same address. It's not the same address, name, or zip code!!! Nothing. But this driver keeps putting packages at me door. Called to talk to someone about it, but there was no answer.
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September 2023 by Ali Abdul-malik
I've been told my order was going to be delivered now on two different days I waited all day on both for nothing FedEx is the worst delivery service I've ever dealt with I will never use your service again and will avoid companies that do to all the complaints you think they would do something management seems oblivious or they just don't care
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September 2023 by Richard Vinsen
Three days in a row I’ve received text notifications that there have been unsuccessful attempts to deliver a package which requires my signature. I’ve been home each day but no one has contacted me to get my signature. The only notifications I get are after 1pm or so when I’m told the driver was unable to get my authorization. It took me several attempts to get a live person on the phone. I was told the driver would contact me to let me know he was on his way. I’m not very optimistic.
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August 2023 by Zoë Royer
Fedex delivery driver showed up to deliver my package and did not even exit the vehicle. Marked the package as delivered and put a random name as the signature. Literally stole my $300 package in broad daylight. Called Fedex support dozens of times and they closed my case. Thought this was ridiculous however after reading the other reviews, seems par for the course. I can't believe this branch is still open. Use any other delivery service but them.
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August 2023 by Asia Williamson
I was supposed to been gotten my Package first it was there,Then it said Arrived at FedEx locationLAKE ORION, MI now back thereWhy is that????I gotten all of my other packages from Amazon Delivery and USPSBut still not from here and FedEx was first smh why keep changing the locations but yet still hasn't been Delivered
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August 2023 by Latresa Williams
Had to pick up order. Staff indicated they made 3 attempts, NOT TRUE. Only one. Each Staff member told me something different each call. Decided to pick up package unfortunately.
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July 2023 by Timothy Lee
These thieves stole my package! I was expecting next day delivery…it’s now day three and I am still not being given a solid answer from FedEx about my package. If I had knownthe vendor would send my package via this facility/company. I would have found somewhere else to purchase.
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June 2023 by Cyril Mekhail
It stated my package was out for delivery on 5/25/23. I waited all day nothing showed up. I ended up opening a case. I called the shipper, I called fed ex support. The station said it is 24 to 48 hours to follow up with my package. The following day I'm showing the same scan out for delivery 5/25/23 6:54Am. It's now 5/26/23 covid is no longer an excuse it never was. They have been doing a terrible job for years now. Impeding logistics flow for that entire region of the state and they have done nothing. Somone needs to fly over there from the head office to fix there act beacuse honestly everyone in this area has been expirencing these problems for quite sometime. Amazon created Amazon Logistics in order to circumvent some of these rampant problems and you would think after loosing a client of that scale and having that much of a hit they would clean up thier act however they haven't. Honestly if this keeps happening companies like Walmart,Homedepot,bestbut are just going to have these items shipped to thier retail stores by freight and have cargo vans on standby at the store parking lot to drop it off at your doorstep. They have been really upsetting this region of the state I don't see how much longer this can be sustained. Management doest care now but they will care once thier are massive layoffs from a corporate level.