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February 2024 by Linda williams
I had my chicken pox and mmr vaccine second dose today.the pharmacist hawra is excellent..I hardly had any pain when she injected my vaccine and I heard that these chicken pox and MMR vaccine ll hurt like a hell n it was true when I had my first dose with another pharmacist in west Bloomfield.thank u hawra
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January 2024 by dave h
This chain is nothing special, and this pharmacy specifically is just awful. The WHOLE pharmacy goes on lunch and stops serving customers. Zero customer service, do not waste your time and money. Go 5 minutes to Novi Pharmacy
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January 2024 by Lenox Lane
I stopped by today to pick up a few items. And came across some of the greatest individuals. From the person at the register, to the person stocking the goods, to the person doing the mark downs! Everyone had beyond exceptional, excellent customer service. Answering any questions, showing where to find items. Small conversation. Just an overall great job experience. Please do not let days go by without recognizing such amazing people at this location!!!
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January 2024 by Denis Salas
In this establishment you can find a little bit of everything, the prices are affordable and there are almost always offers.
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January 2024 by B B
This company is the personification of ineffectiveness and will never receive a penny of my business again. Website says you can transfer new RX. Given the option to do so as a guest. Completed current pharmacy, Rx info, Walgreens store location and health card info, and personal info. Received an e-mail confirming when Rx would be completed.Called selected location after confirmed Rx availability. They had zero clue or record of the transaction. Completed a profile over the phone, provided Rx info AGAIN, and then was asked for Rx BIN (something not requested in original order). Order could not be completed without it, though it only required a simple phone call from them to BCBS. The whole time the woman was talking to me, she was having side conversations with others about unrelated matters.Called customer service, was transferred to Walgreens Rx commerce, then back to customer service. At no point did any of them acknowledge the disconnect or offer to resolve by obtaining Rx BIN as a provider can do. This disorganized, inaccurate, way of conducting business and lack of customer orientation is why Walgreens is a convenience store at best. Do not trust if you are in urgent need of prescription fulfillment.
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December 2023 by Sam Kumar
Waste of time. Went in for a shot and was told medicare coverage was not valid. Checked with medicare and coverage was current. Won't be going here again.
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December 2023 by Yogita Krishnamurthy
Very poor customer service. Pharmacy customer service don't have patience to listen to questions, understand and answer
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November 2023 by B. Weezy
Stopped into this location just before noon on Oct 30 2023.The pharmacy dept at this location works so efficient and friendly all the while processing an overwhelming number of customers. Customers were lined up inside and in the drive thru and the employees worked together as a well oiled machine.This location offered the online scheduling for Mederna and the flu vaccine and I picked up an Rx that I was able to call in just a couple hours earlier.
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November 2023 by Mohamed
I was there a week ago to transfer a prescription and I witnessed the pharmacist yelling and brow beating a customer on the phone.The lady that took my transfer request was rude & condescending. She told me I should hear from them in two days. It has been a week and nothing back. When I called, they kept me on hold for 20 minutes & never answered.
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November 2023 by Alana Schemers
Bathrooms are absolutely disgusting! Out of paper towel toilet paper and overall just unsanitary.
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October 2023 by V Krishnan
Don't bother going here for a prescription; they've become too transactional and have no idea why people come here for prescriptions in the first place. You'll get much better service and, most importantly, empathy for your situation at the CVS down the street.
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October 2023 by Bruce Mayottein
Went in to get a vaccine shot appointment was at 530. And it took a hour to get a shot
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September 2023 by Marie H.
This pharmacy is not reliable. If you doctor calls in the prescription that does not mean it will be filled in the same day. Very slow service. Disorganized. It will take them some time to find your prescription once they have it. I wish I had not chosen this location. This is the first time of having any difficulty with a pharmacy.
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September 2023 by John Jun
Visited this place to receive a vaccination on Sep.19, 2023 -booked online the day before-. Everything was smooth and the pharmacist I engaged with was just wonderful. He was professional, made everything clear (what kind of vaccine, etc) AND friendly. I observed he treated every customer with the same professional manner WITH smile even though quite busy and customers kept coming. Thank you.Plenty of parking space and easy in/out from the streets.
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September 2023 by Tina
They put you on hold forever then they hang up on you when the call goes through without saying anything. They said my insurance didn’t cover something and I had to call my insurance which I did. While on hold my insurance company called them and they hug up twice on them. I don’t care how busy they are that is not okay!! Very angry. I miss the pharmacies that actually care about people!
