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November 2023 by L C.
Purchased a pair of pants online for 62.51 total. I returned the pants because they were too large and they only refunded my cc for 46.02. I called and they do not refund the shipping costs and there is a return fee of 6.95. I will never shop here again. Go to Amazon or other stores where you can return the item for the full refund.
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November 2023 by Carol Goldsmith
Great sale is going on. Nice selection of outerwear, though more styles are online.
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October 2023 by Mike T.
Lands End products are high quality at moderate prices. They have an outstanding staff in the store helpful and knowledgeable, we went there for a couple of Christmas gifts and came away with a dozen items for adults and teens.
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July 2023 by Rebecca Navarre
Great clothes and superb customer service. They actually have competent people who answer the phone!
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July 2023 by Atul K
Lands End carry good quality clothes but I hate that they don’t have enough Men’s clothes and the don’t have stores in Los Angeles
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June 2023 by Diane Ullrich
Staff was appropriately helpful and they had a nice supply of clothing.
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May 2023 by Chris Blakemore
What a nice classic Land End store. The service was excellent and store organized and easy to find things.
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January 2023 by saima qureshi
Worst company ever for the online shopping, they charge me $7.00 for returning my money on my credit card. Not only they charge me return shipping but charge me $7.00 to put money back on my original payment. This is simply crazy. First & last time. Never going to shop here at least, such a rip off. Zerooooo start
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January 2023 by Susan Gronowicz
The place is wonderful. Great selection of clothing. The staff is very helpful and friendly.
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August 2022 by M Sanzone
Not just plus sizes. All sizes for women, men, & children. Outstanding Customer Service!The lady that helped me, I wish I remembered her name, helped me find hard to fit bathing suit. They will order the correct size or color for you right there in the store if not in stock. Immaculately clean store & fitting rooms. Clothes are neatly folded or hung up in order by size making everything easy to find. Many cotton fabrics too! Very impressed. HIGHLY RECCOMEND.
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July 2022 by Mike Hardie
pretty good selection of women's swimwear today
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July 2022 by Deborah Wilt Gaiser
Had a great experience in store. Was taking back online order swim suit that didn't fit. Was able to find something I liked and try it on. Employees very friendly. They were having nice sales.
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July 2022 by Ed C.
Decent selection of clothing for women, chill atmosphere, had wat we needed.
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June 2022 by Addie Burden
Love the clothes. Staff never spoke to me, I'll just shop online.
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May 2022 by Sheila D.
I was looking for a skort, went to 12 Oaks, Athleta first, then decided to try Lands End, and found one. I'm a nurse, (35 years and still working.. Covid too) and noticed a sign at the desk saying I'd get an additional 15%. I inquired about it, but the clerk told me I needed my photo badge..... even though I had my original nursing license with me, all she had to do was compare it to my drivers license. She insisted on my photo hospital badge.... I never carry that with me. Very disappointed with service.