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February 2024 by Ebenezer's Anni L.
This has become favorite Kohl store on the NW side of Metro Detroit. Much larger section for women's clothing and good size home goods. Lots of parking and you can find someone to help you if needed. While it is located in a very busy area, if you take 12 Mile, you can avoid most of the back up traffic. Since it is larger, but not as large as the one near Southland Mall which is 2 story, it can carry more items and have 2 sets of registers going so you don't have to wait so long. I do enjoy their sales and 30% off coupon, but returning Amazon stuff also gets me out here. Snicky I think. Helping out Amazon while creating more foot traffic that end up shopping since you have to go to the back of the store for the return.
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February 2024 by Samantha Lipp-Mosier
We were asked multiple times about signing up for rewards, we said NO multiple times. Another associate chimed in saying we could just use [family member]'s number for rewards. We recently lost [family member]. Now I know the employee's didn't know about our recent loss, but it is still INCREDIBLY pressing and rude the way they went about asking us to sign up for rewards. You DON'T assume to know what a customer's family situation is, and you TAKE THE NO. I called to complain, and learned that they're having a CONTEST with customer rewards. This behavior is unacceptable and disgusting to me. I will not be shopping here again
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February 2024 by Jane McHenry
I found the employees of the Novi, Michigan store very helpful when looking for certain items I needed. They were very pleasant and gave me clear directions to find these items. The cashier was very friendly and helpful as well.
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January 2024 by Brenda
Clean and well organized store. Friendly and helpful associates. Had a blast shopping for clothes due to great selection of colors, styles, brands and prices. Purchased several items of clothing and exited store with a smile on my face. Thank you.Returned again to shop at Novi Kohl’s. Found a beautiful Lands End Vest. Chose a couple sizes to try on at mirror by checkout. Female checkout associate voluntarily offered her assistance to help me decide on size. Needed her input and valued her expertise. She smiled and made me feel important and comfortable. Purchased vest and fabulous Sonoma blouse. Returned following day and purchased a Sonoma cardigan sweater. Lovely merchandise and Five Star customer service. Thank you…Returned to Novi Kohl’s and purchased beautiful Red Food Network 5-qt. Enameled Cast-Iron Dutch Oven. Oven was on sale plus used active coupons and saved approximately fifty dollars. Made homemade chili on stovetop with oven. Oh my goodness…Food Network has always been a symbol of excellence. Dutch Oven a cooks delight for sure. Kohl’s made it possible…Thank you.Love and I mean love Kohl’s petite size Sonoma flannel long sleeve shirts. Sleeve size fits perfect which is extremely hard to find. They are wonderfully soft, warm and cozy. Have purchased (6) various colors. All set for this coming winter season….Thank you.Another pleasurable shopping experience, quality goods and excellent service. Thank you.
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January 2024 by Janet M
Kohl’s is always a pleasure
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January 2024 by Thomas Whiting
Clean store, plenty of friendly staff, well stocked. Changing rooms open.
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January 2024 by Shirley Medved
Kohl's sends out coupons but you can only use them if you use their credit card and you can't use their merchandise credit (like cash) to pay if you use their coupon, Kohl's policy stinks.
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January 2024 by Darrick Norman (Norm)
Can always find a deal
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January 2024 by Jerry Bunnell
Do you have any 75% off???
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January 2024 by Sharon Nigro
Checkout was so easy. The gentleman that helped me was very kind to me. He didn't make me feel like I was a bother to him. He made me feel important to him. So appreciated his kindness. ?
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January 2024 by Delbron Carter
Wife Liked This For A Long Time!
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January 2024 by SA SA
Always have petites!! And a decent selection
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January 2024 by Jason Lee Richert
Ok place to by stuffGood varietyPrices are high on some stuff fair on othersTheir discount system is very confusing
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January 2024 by Judi Sclabassi
Nice clean store to go to. Prices are really good, especially with additional 25% off.
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January 2024 by Shelly Gibson
Great prices