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February 2024 by Kristin Piper
We have been using Peter Karros for our taxes for many years now. He does a fantastic job. Thanks Peter.The Piper's
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February 2024 by Gage Bennett
Heather Brown is the best tax expert in all tax experts.
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February 2024 by J
Overall very inefficient from start to end. It is very difficult to reach someone if there are issues or problems. I will give Mary 100 stars for helping after hours thank you so much Mary.
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October 2023 by Dave A
Phone appointment scheduled. Wasted 40 mins waiting. Called office several times, told by some central dispatch they would be calling me… no call still. Finally received a call. The preparer had no clue about documents uploaded, was only mildly apologetic for missing that it was a phone appointment. Phone call disconnected (seemingly on their end) and didn’t receive a call back. Wasted about an hour of my time with zero benefit. Do not recommend.
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March 2023 by Michelle Theeck-Stanfill
Shawna was great. Her advice for next year is very helpful.
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February 2023 by Missy Moore
Never doing taxes in office again. Paid 435 dollars for them to mess up my return.
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December 2022 by Whitney M.
Excellent knowledge. My Tax Pro had all the answers and I loved their "digital dropoff" option that meant I never needed to come into the office. I submitted my tax documents online and did a video chat with my Tax Professional to review the results. SO EASY!! I feel good knowing my taxes are done right. And if a mistake ever happens, I have coverage through their Peace of Mind program.This is the best tax experience I've ever had. Can't wait to come back next year! Who else can say that about their taxes?!
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July 2022 by randy alverson
This place is a total scam there are just trying to take advantage of you don't go here. I filed my taxes and paid over 450$ to get them done and they took my entire federal return to pay for the "service" that they never fully completed as my state taxes were never filed until I brought it to there attention. This money was already supposed to be here as it's been over 3 weeks since i filed my taxes and I'm offered no sort of compensation for them not doing there job I will never reccomend this service to anyone. Utterly failing to run this business, not worth your time go elsewhere.
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May 2022 by Alexis Mixon
I felt more confident having a tax consultant I could speak to in-person and via phone. Very courteous and professional.
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May 2022 by Nancy Hopkins
Had my taxes done at the H& R Block Novi office and they forget to send my taxes to the State and Federal. I called several weeks later to remind them. If I had not called they would have never sent them in. Asked for a refund and 3 1/2 wks later I did not receive any info. I called them again and they said oh they had been busy. Still no refund. Won't be using their service again. Can't trust them to do my taxes any longer. I expect a responsible professional service and Novi H & R Block is not it.
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April 2022 by Ashantae
My family and I have always filed with HNR block and always receive the best service.
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April 2022 by k khanafer
Excellent Service by Chris. He is really an expert person.
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April 2022 by Hossein kian
Peter Karros was extremely professional and a great experience.
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March 2022 by Ann Miller
We have gone to this office for over 10 yrs. Have always gotten great service and tax advice. We used to use Patricia, she retired. Now we see Peter. Just made my appt for this year !
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March 2022 by Diane Hardin
Mike who did my taxes and he's done them for several years now is wonderful he's personable he knows what he's talking about and he finds you every little thing.
